Marketing and Outreach Coordinator

Join our Team!

Community Options is looking for an energetic, creative, highly motivated Marketing and Outreach Coordinator for our growing team. This position offers room for considerable advancement within the organization. As a Marketing and Outreach Coordinator, you will facilitate connections and build relationships with other agencies. Additionally, you will promote and market all of the programs and services offered by the Behavioral Health Department, with a focus on the Low-income Home Energy Assistance Program (LIHEAP) application. As the face of the Company, you will provide education about our programs and services. At Community Options, it is important to meet our clients where they are, so there is an expectation that you will travel and/or work outside of the office at least 60% of the time.

Who are we?

Community Options is a statewide organization with ten offices across North Dakota and countless programs tailored to individuals. Through our person-centered approach, we can assist many people to recognize their potential.

Community Options works with individuals from all walks of life. Through our person-centered approach, we offer support services to aid people who have experienced:

• Low-income or poverty
• Homelessness
• Justice Involved
• Mental health diagnosis
• Addiction
• Single parents

Why Community Options?

• Health insurance starting at $100/month* (individual plan)
• Vision and dental insurance
• Paid leave time
• Paid Holidays
• 401k
• Life insurance
• Rewarding work impacting the lives of those you serve!

The salary for this position is $19-$22 an hour depending on experience (DOE).

Minimum Qualifications:

• Associate degree in related field required, or 1 year of experience in a direct related field, human services, sales, customer service, or a business-related field defined by hiring manager. (copies of transcripts/degrees are required at the time of the offer).
• A valid driver’s license, acceptable driving record, reliable transportation, and proof of insurance for the vehicle subject to the statute of the licensing state will be required based on assigned job duties.
• Successfully pass a criminal background check, and drug screening, and obtain ND Department of Human Service (DHS) pre-employment approval.
• Completion of training as required by Community Options

UNDERFILL OPTION: If unable to find qualified applicants, we will consider under-filling as a Marketing and Outreach Coordinator I with a salary of $17.00 per hour. Minimum qualifications require a high school diploma or GED, and 2 years of related experience, i.e., human services, customer service, or a related field defined hiring manager. An associate degree may be used in lieu of 2 years’ work experience and/or degree.

Essential Qualifications:

• Knowledge of traditional and digital marketing, content marketing, and social media marketing
• Excellent writing, communication, and presentation skills
• Proficiency with the full Microsoft Office suite, especially PowerPoint
• Strong organizational, customer service, and networking skills
• Demonstrates ability to manage resources and multiple projects while meeting regulatory and program requirements
• Public speaking experience
• Knowledge of community resources
• Maintain a professional manner with customers and in the community when representing the company

Reporting to this position: None

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to enable qualified individuals with disabilities to perform the essential functions.

• Physical Demands: While performing the duties of this job, employees are required to have the ability to climb (stairs), balance, stoop, kneel, crouch, reach (above shoulder), bend, twist, sit, stand, walk, push, pull, lift, grasp, fine motor manipulation, talk, hear, and complete repetitive motions; swimming may be required in direct care roles. Must occasionally lift and/or move objects weighing up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may be subject to working with customers that exhibit behaviors that would require the employee to use possible physical de-escalation techniques.
• Work Environment: Employees work in indoor and/or outdoor environments, i.e., office, home, or community setting. Employees are required to operate a motor vehicle and travel as deemed necessary. Assigned work shifts and locations will vary depending on the customers’ and/ or agency needs.

NOTE: The duties listed are not intended to be all-inclusive. Responsibilities assigned to any individual employee are at the discretion of the appointing authority.

Community Options exists to help people live individually and be active in their community.

Equal Employment Opportunity

Community Options does not discriminate on the basis of race, color, national origin, sex, genetics, religion, age, or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.