Marketing & Client Engagement Coordinator

Job Title: Marketing & Client Engagement Coordinator

Job Type: Remote/Virtual
Department: Marketing / Digital Marketing

Job Summary:
We are seeking a proactive and creative Marketing & Client Engagement Coordinator for one of our key international clients to help manage client communications, coordinate outreach efforts, and produce engaging content across multiple digital channels. This role blends strategic communication, digital marketing, and relationship management with hands-on execution. The ideal candidate will have strong expertise in social media strategy, content creation, community management, and data-driven marketing to enhance the client’s brand presence across digital platforms.

Key Responsibilities:

· Develop and implement end-to-end social media strategies across platforms such as Twitter, LinkedIn, YouTube, Facebook, and Instagram.

· Create and manage detailed content calendars, including original posts, influencer collaborations, and user-generated content.

· Produce region-specific content (copy, graphics, short videos) aligned with the client’s brand identity, tone, and voice.

· Serve as the primary point of contact for assigned client: assess needs, communicate strategy, and provide regular performance updates.

· Track campaign performance, conduct competitor research, and optimize strategies using insights and analytics.

· Maintain the brand identify, including documentation of brand voice, product capabilities and projected image.

· Collaborate closely with internal teams, including design, creative, performance marketing, and tech, to deliver cohesive campaigns.

· Manage community engagement: schedule posts, respond to comments, and foster strong brand-consumer relationships.

· Write SEO-optimized blog posts and ensure all digital content adheres to SEO best practices to enhance search engine visibility.

· Utilize analytics tools (e.g., Google Analytics, Meta Insights) to generate reports and refine marketing strategies.

· Manage engagement across social forums and online communities to strengthen brand loyalty and advocacy.

· Develop, write, and manage targeted email campaigns to nurture leads and promote services or content.

· Manage Apollo email outreach campaigns, including prospect list management, customized messaging, and tracking engagement.

· Coordinate and co-host a podcast featuring influencers and thought leaders. Handle guest outreach, recording logistics, and promotional content.

· Schedule, prepare for, and manage discovery meetings with potential clients. Summarize discussions and assist in follow-up actions.

· Follow up with clients to ensure satisfaction, maintain engagement, and identify opportunities for upselling or collaboration.

Requirements & Skills:

· Excellent written and verbal communication skills in English for effective interaction with international clients.

· Proven experience in social media account management and digital marketing.

· Strong understanding of social media platforms, including Facebook, Instagram, LinkedIn, TikTok, and others.

· Creative content creation skills for diverse audiences and regions.

· Ability to analyze social media trends, track competitor strategies, and provide actionable insights.

· Strong client management and relationship-building skills.

· Proactive, adaptable, and able to prioritize tasks efficiently while working independently in a remote team environment.

· Client facing sales and / or customer support experience is required.

Experience & Qualifications:

· Bachelor’s degree in Marketing, Communications, or a related field.

· 2–3 years of experience in social media management, marketing, or a similar role.

· Solid understanding of SEO, social media trends, and content marketing strategies.

· Familiarity with social media management and analytics tools.

· Experience with email outreach

· Experience with webinars, podcast or multimedia online journalism

· Excellent project management skills and the ability to work in a fast-paced, remote environment.

Job Type: Full-time

Pay: Rs60,000.00 - Rs70,000.00 per month

Application Question(s):

• Do you have 2+ years of experience in digital marketing or social media management?
• Have you directly handled client communication or account management?
• Do you have experience with analytics tools (Google Analytics, Meta Insights, etc.)?
• Do you have experience with SEO content writing and email outreach campaigns?
• Have you coordinated webinars, podcasts, or online events before?
• Are you comfortable working independently in a fully remote setup?
• Please share links to 2–3 campaigns, pages, or portfolios you have managed.
• Please note that this is a full-time remote position and cannot be considered as a second job or part-time work.
• Do you have a dedicated remote work setup with uninterrupted power supply and internet backup to ensure consistent availability during work hours (6:00 PM-2:00 AM)?

Work Location: Remote