Marketing Communications Specialist

Job Summary:
The Marketing Communication Specialist supports marketing strategies for our ECR business in the U.S. and British Virgin Islands. This role involves developing cohesive marketing plans, managing creative revisions and compliance approvals, implementing integrated marketing initiatives, and analyzing performance to ensure alignment with business objectives.

Essential Responsibilities:

• Execute marketing initiatives and small projects (internal and external).
• Collaborate with agencies to develop content for digital and traditional media, ensuring compliance with banking regulations and brand standards.
• Coordinate community donations, sponsorships, and external events to enhance visibility and brand positioning.
• Provide marketing expertise, best practices, and trend recommendations to business managers.
• Support campaign execution and analyze results to improve performance.
• Maintain communication with business units, agencies, and suppliers.
• Process compliance, legal, accounting, and payables paperwork.
• Perform other related duties as assigned.

Independence of Judgment
This role requires moderate judgment in identifying and defining new problems and recommending solutions.

Key Competencies

• Service-oriented mindset with strong internal and external customer focus.
• Ability to build and maintain professional relationships.
• Problem-solving and analytical skills.
• Initiative and accountability for goals and deadlines.
• Adaptability to changing regulations and market conditions.

Physical Demands

• Primarily seated work (75% or more)
• Occasional walking (up to 25%)
• Continuous visual and motor effort

Work Environment

• Office setting with freedom of movement
• Occasional outdoor work

Minimum Requirements

Education:

• Bachelor’s degree in Marketing, Advertising, Communications, or Business Administration.

Experience:

• 1–2 years of marketing experience or equivalent combination of education and experience.
• Strong written and verbal communication skills (English required).
• Ability to prioritize tasks, manage deadlines, and coordinate resources effectively.
• Knowledge of banking regulations, compliance, and basic accounting.
• Proficiency in Microsoft Office and digital platforms.

Equal Employment Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

People with a criminal record are encouraged to apply

Education:

• Bachelor's (Required)

Experience:

• Marketing: 1 year (Required)

Work Location: In person