Marketing Specialist

Position: Marketing Specialist

We are seeking a detail-oriented marketer to join our team as a Marketing Specialist. The ideal candidate will have a particular interest in analytics, data-entry, and communication thereof. You will be asked to collaborate with internal teams as well as external agency partners to guide and deliver initiatives and activities including product seeding and tracking, financial reconciliation, product review management, digital asset management and influencer content.

The Marketing Specialist will report directly to the Sr. Brand Marketing Manager but will build day-to- day working relationships at all levels, both within the marketing team and with cross-functional partners.

Responsibilities:

• Lead specific day to day activities on behalf of the U.S. marketing team
• Own financial reconciliation of marketing expenses for timely closure, every month
• Provide support by responding to reviews, Q&As, social media inquiries, while maintaining a unified brand voice.
• Identify and report key trends and issues from review & social sites and update information and responses based on those trends.
• Assist in the execution of defined marketing plans that support all team goals
• Manage product sampling & review syndication requests for new and existing products
• Track and report on marketing programs such as trademark portfolio management and other brand initiatives
• Handle product seeding and tracking for PR
• Download and organize influencer content; upload to digital asset management platform for global use
• Other responsibilities as needed

About You:

• You are a confident and driven marketing associate with 2+ years of prior work experience in either a corporate marketing or creative agency environment
• You are detail-oriented and take pride in being so
• You are a critical thinker with a natural propensity for problem solving with the ability to think creatively and innovatively
• You have a BA/BS degree with strong academic credentials
• You have excellent written and verbal communication skills
• You have some experience with managing a budget and/or data entry
• eCommerce or CPG consumer marketing experience a plus

Company Information:-

At ContactPoint360, we are relentlessly focused on delivering exceptional customer experiences. As the fastest-growing BPO on the planet, with over 5,000 teammates across 10 global locations, we combine cutting-edge technology with innovative strategies to help our clients succeed. Our approach is simple: obsess over customers, think long-term, and build a team of smart, driven professionals who thrive in a high-growth, high-impact environment. We’re not just a service provider—we’re a partner in driving real results. ContactPoint360 is where innovation, execution, and customer obsession meet.

We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.

Our Purpose:

Our goal is to create the best human experience, ensure the highest client satisfaction, and transform clients’ customers into loyal advocates for life.

Check out our YouTube video: https://youtu.be/AsPjX-5uyQQ