Marketing Specialist - On Site

The Opportunity: We are seeking to hire a Marketing Specialist. This individual works with the Director of Marketing & Development to increase the organization’s visibility by managing the brand image and the design of marketing materials, developing and implementing high-quality special events, and creating and executing internal and external communications plans.

What You’ll Do:

Marketing/Communications/Outreach

Marketing partners: Collaborate with and coordinate with marketing and advertising partners.
Social media: Develop and execute engaging, platform-specific written content for all social media channels (e.g., captions, threads, short-form copy) that drives interaction, awareness, and fundraising goals; manage interaction with social media audiences.
Newsletters & email: Draft, edit, and manage content for regular internal and external newsletters, ensuring clear messaging, accurate information, and alignment with organizational voice.
Public relations: Write and proofread professional press releases, media advisories, and talking points that effectively communicate key organizational news, events, and positions to the media; participate in and track outreach activities of staff, including speaker’s bureau, tabling, and tours
Web content: Create, update, and optimize written content for the organizational website, including blog posts, landing page copy, mission/program descriptions, and calls-to-action, ensuring SEO best practices are followed; manage interaction with website audience.
Informational & marketing materials: Produce clear, concise, and persuasive copy for various print and digital collateral, including brochures, program summaries, informational packets, and presentation scripts/slides for PowerPoint.
Internal communications: Develop and maintain consistent, professional internal communications (e.g., memos, staff announcements, policy summaries) that promote transparency and foster a cohesive organizational culture.
Editing & proofreading: Serve as an editor, ensuring all external and internal communications are free of errors, adhere to the established style guide, and maintain a consistent, professional brand voice.

Event Support and Coordination

In close collaboration with the Director of Marketing and Development, the Communications Specialist will provide crucial support for organizational events, ensuring successful execution and optimal communication before, during, and after.
Promotional Communications: Draft and/or coordinate event-related communications, including save-the-dates, invitations (print and digital), registration pages, thank-you messages, and follow-up surveys.
Logistics Assistance: Assist with practical event logistics, which may include vendor coordination, volunteer scheduling, managing RSVPs and attendee lists, and preparing on-site materials (e.g., signage, programs, name badges).
On-Site Support: Provide reliable, professional support during events, often acting as a key point of contact for attendees, media, and vendors.
Materials Preparation: Ensure all communication and marketing materials required for the event (brochures, fact sheets, presentation slides) are finalized, printed, and delivered on time.
Post-Event Follow-up: Coordinate post-event communications, including drafting donor acknowledgments, summarizing event successes for internal reports, and organizing media coverage clippings.
Track planning activities with a timeline document or other tracking method
Additional responsibilities for Art of Recovery:
Work with Art Therapy staff to identify art and artists to be used for sale and for display
Create and maintain thorough databases of CSS artwork and business and organizations willing to display clients’ art

Coordination of Volunteers

Create and maintain a database of volunteers and volunteer opportunities
Recruit and train new volunteers, match volunteers with opportunities that suit their skills, keep volunteers informed, and convey the organization’s purpose to the public
Build and maintain volunteer engagement and support

Other duties as assigned

About Us: For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

What We’re Looking For:

Bachelor’s degree in marketing, communications, English, public relations, journalism or related field.
A minimum of 2-3 years’ experience working in a marketing or communications position.
Must have excellent writing and editing skills and be able to communicate clearly and effectively.
Strong time-management and organizational skills
Ability to document personal identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act [I-9] requirements.

What We Offer:

Working within a mission-driven, highly engaged environment
A supportive, professional workplace with excellent resources
Engaging, autonomous atmosphere
Professional Development Assistance and Education Assistance Program
Program-Site Eligibility for the Public Student Loan Forgiveness Program
401(k) with 5% employer contribution
10 paid holidays and 15+ days of PTO annually
Health, Dental, and Vision insurance
Subsidized membership to local YMCA branches
Life insurance and short- and long-term disability

Company's website: www.cssbh.org

Company's Facebook page: https://www.facebook.com/103601489691547/

Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.