Marketing Technology Specialist

Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts. Build your career at Planet—recognized as a Top Mortgage Employer by National Mortgage Professional.

Job Summary
The Marketing Technology Specialist provides hands-on support of Planet's digital marketing strategy via planning, execution, management, testing and analysis of marketing campaigns with the goal to increase engagement, response, and lead generation opportunities. This is a Technology role which requires an in-depth understanding of customer journeys & marketing automation techniques. This candidate must be able to present intelligent campaign recommendations to the business through the analysis of customer behavior, forehand knowledge of marketing automation functionality and system capabilities/limitations, and the ability to troubleshoot and resolve issues when they arise.
Essential Duties and Responsibilities

• Handles day-to-day build, management and deployment of email campaigns and lead generation initiatives with focus on accurate and timely reporting.
• Does not build collateral but holds this knowledge to lead and support others as they build. Candidate will build/test/verify all personalization connections drawing data from the CRM.
• Understands the relationship of the data model across the MarTech stack and how to pull cross-system data into content for segmentation & personalized communication.
• Develops and implements tracking and marketing attribution components for end-to-end measurement of multi-channel marketing efforts
• Partners with Marketing to plan, implement, and manage our digital marketing strategies specific to Email and Lead Generation on their behalf ultimately increasing brand awareness and driving traffic.
• Identifies opportunities, trends and insights, and makes recommendations for optimization and new campaign development based on prior campaign results & customer behavior.
• Monitors analytics within digital media campaigns to identify actionable strategies and feedback.
• Builds and tests marketing automation workflows within the MarTech stack.
• Aids in the development of new fields, forms, and Marketing collateral in the CRM & marketing automation platforms.
• Performs other duties as assigned.

Position Requirements
Education

• Bachelor’s degree (or working towards) in marketing, technology-related or other business-related field

Experience

• Digital Marketing experience in the mortgage or financial industry preferred
• Proven experience with developing and executing email marketing campaigns preferred

Functional/Technical Skills

• Broad understanding of digital marketing strategies, techniques, and tools – including ability to work within marketing automation platforms to efficiently and quickly execute complex audience-based digital marketing campaigns through multiple channels including online advertising, email marketing, websites, and landing pages.
• Strong organizational and documentation skills with high attention to detail
• Ability to manage multiple tasks, deadlines, and recurring responsibilities
• Ability to follow established processes while identifying opportunities for improvement
• Clear written communication skills and ability to maintain professional documentation
• Self-motivated, dependable, and proactive in monitoring work and resolving issues
• Base-level understanding of coding HTML/HTML5 using CSS; JSON knowledge a plus
• Working experience using the following software (or equivalents):
• Marketing Automation Platforms (i.e. Marketo, Salesforce Marketing Cloud, HubSpot, Constant Contact)
• Customer Relationship Management systems (Microsoft Dynamics, Salesforce, HubSpot)
• Landing page & form builders (WordPress, Unbounce)

Environmental/Physical Demands
Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.

Benefits
Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 11 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans.
Planet Home Lending does not accept unsolicited resumes or candidate submissions from recruiters or employment agencies. In the absence of an enforceable, fully executed agreement for a specified position, Planet Home Lending has no obligation to pay any compensation or recruiter fee of any kind. In the event a recruiter, agency or other similar third-party submits a resume or candidate without a valid binding agreement, Planet Home Lending explicitly reserves the right to pursue and hire those candidate(s) without any obligation or compensation to the referring party. Any unsolicited resumes, referrals, or candidate submissions, including those communicated to a member of the Human Resources team or a hiring manager, shall be deemed the property of Planet Home Lending. If you or your agency would like to be considered as a future recruiting partner, please email HR-Recruiting@planethomelending.com.