Master Esthetician

Role Summary: The Master Esthetician at Zermatt Resort & Spa provides an elevated, luxury skincare experience for our guests. We are looking for a proactive professional who not only possesses advanced clinical skills but also understands the importance of business development. The ideal candidate will take an active role in networking and self-promotion to build a loyal local following and ensure a consistently full book.

Essential Duties and Responsibilities:

• Proactive Business Development: Actively network within the resort and local community to promote services and attract new clientele. Participate in resort events and "meet the expert" opportunities to build guest rapport.

• Deliver Premium Esthetic Services: Perform a sophisticated range of treatments including customized Swiss-style facials, advanced extractions, chemical peels, and specialized body treatments (wraps and scrubs).

• Elevate the Guest Experience: Conduct comprehensive skin analyses to create bespoke treatment plans. Ensure every guest leaves with a reason to re-book and refer others.

• Drive Retail & Revenue: Provide professional aftercare "prescriptions" to meet monthly retail goals. Suggest relevant treatment upgrades to maximize the value of every guest visit.

• Operational Excellence: Maintain a pristine, sanitized, and "stage-ready" treatment room. Accurately document guest profiles to ensure seamless long-term retention.

• Collaborative Culture: Support a professional, drama-free work environment through positive communication and team-oriented behavior.

Requirements:

• Licensure: Current and active Utah DOPL Master Esthetician License is required.

• Experience: Proven track record of client retention and a willingness to engage in self-promotion/networking.

• Professionalism: Exceptional communication skills and a "guest-first" mentality.

• Flexibility: Ability to work a resort schedule, including weekends and holidays.

Skills:

• Entrepreneurial Mindset: Comfortable speaking with guests outside the treatment room to build a personal brand within the spa.

• Expertise in advanced skincare modalities and ingredient knowledge.

• Strong sales aptitude with a soft-touch approach to retail.

The Hotel functions seven days a week and 24-hours a day. All employees, both management and hourly, must realize, at times, it may be necessary to move an employee from their accustomed shift so support business demands.
* Midway Properties Group, LLC (Zermatt Utah Resort & Spa is an Equal Opportunity Employer) *