Med Spa Director & Right Hand to Founder | Luxury, Fast-Growing Boutique MedSpa

About Us

Scarlett Hawkins MedSpa is a boutique MedSpa located in downtown Charleston. We specialize in advanced aesthetic treatments including Botox,fillers, morpheus, ipls, laser hair removal, wellness shots, hydrafacials, medical-grade skincare, and elevated client experiences. We are growing rapidly and looking for a strong, polished leader to help take our MedSpa to the next level.

Position Overview

We are seeking a highly organized, driven, team and client-focused Med Spa Director & Executive Assistant to the Founder to oversee daily operations while also serving as a key right-hand to ownership.

This is a high-impact role for someone who thrives in a fast-paced, luxury environment and can seamlessly balance operations, team leadership, and executive-level support.

You will be instrumental in ensuring operational excellence, supporting revenue growth, and maintaining a flawless client experience—while also assisting the founder with high-level business initiatives.

Key Responsibilities

• Operations & Leadership
• Oversee all day-to-day med spa operations
• Manage and lead front desk staff, injectors, and aestheticians
• Ensure seamless scheduling, client flow, and operational efficiency
• Run payroll and assist with staffing and hiring
• Ensure all consent forms and medical questionnaires are completed and compliant

Client Experience & Sales

• Deliver a white-glove, luxury client experience
• Assist with consultations and drive skincare and treatment sales
• Support providers to maximize bookings and revenue
• Handle client concerns with professionalism and discretion

Marketing & Events

• Assist with social media content, coordination, and execution
• Plan and facilitate in-spa events and pop-ups
• Collaborate with local businesses and brand partners
• Help execute promotions and marketing campaigns

Inventory & Vendor Management

• Oversee inventory control and product ordering
• Meet with sales reps and manage vendor relationships
• Ensure all treatment and retail supplies are fully stocked

Executive Assistant to Founder

• Act as a right-hand to the Founder/Owner in daily operations
• Assist with scheduling, priorities, and high-level business initiatives
• Help coordinate projects, partnerships, and growth opportunities
• Maintain organization across multiple areas of the business
• Anticipate needs and proactively solve problems

Business Operations

• Track key performance metrics and identify growth opportunities
• Maintain systems, organization, and operational structure
• Support expansion and scaling efforts

Qualifications

• Med Spa, aesthetics, or medical office experience preferred
• Strong leadership and team management skills
• Highly organized with exceptional attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Sales-driven mindset with a passion for client experience
• Experience with scheduling platforms (Boulevard is a plus)
• Professional, polished, and aligned with a luxury brand
• Experience supporting an executive or business owner is a strong plus

Compensation & Perks

Competitive salary (based on experience)

Performance-based incentives

Employee discounts on treatments and skincare

Opportunity for growth as we expand

Ideal Candidate

You are polished, proactive, and thrive on creating structure, efficiency, and elevated experiences. You think like an owner, move quickly, and take initiative. You are just as comfortable managing a team and operations as you are supporting high-level business decisions.

How to Apply

• Please submit your resume along with a brief note on why you would be a great fit for Scarlett Hawkins MedSpa.

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount

Work Location: In person