Med Spa Sales & Operations Coordinator

Job Overview
DermaGlow Lab & Aesthetics is looking for a highly motivated, polished, and sales-driven team member to assist with daily clinic operations while primarily focusing on selling treatment packages, upselling services, nurturing leads, and converting inquiries into booked consultations and paying clients.

This is not just an administrative position. We are looking for someone who understands sales, follows up consistently, knows how to build trust with clients, and can confidently guide leads toward booking and purchasing services.

Responsibilities

The ideal candidate will help with daily operations while taking ownership of the client conversion process, including:

• Responding to leads by phone, text, email, and social media
• Following up with warm leads and reactivating past inquiries
• Booking consultations and treatment appointments
• Selling treatment packages and membership-style offers
• Upselling additional services when appropriate
• Educating clients on available treatments in a professional, luxury tone
• Maintaining client communication before and after visits
• Assisting with front desk, scheduling, intake forms, and daily clinic flow
• Supporting marketing campaigns, promotions, and client outreach
• Tracking lead activity, follow-ups, bookings, and conversions
• Helping create a smooth, high-end client experience from first contact to checkout

Requirements

• Must have proven sales experience
• Must be comfortable selling packages and upselling services
• Experience in med spa, aesthetics, beauty, wellness, plastic surgery, dermatology, or healthcare sales is strongly preferred
• Must be able to provide proof of past sales success, references, results, or examples of previous performance
• Strong communication and follow-up skills
• Confident, professional, and friendly personality
• Comfortable speaking with clients about pricing, treatments, and financing options
• Organized and able to manage multiple leads at once
• Reliable, punctual, and self-motivated
• Experience with CRM systems, social media DMs, or booking software is a plus

Compensation & Perks

• Compensation

Competitive hourly pay plus commission/bonus opportunities based on performance and sales results.

Ideal Candidate

You are someone who enjoys sales, understands client psychology, and knows how to turn interest into action. You are not pushy, but you are confident, persuasive, and consistent. You know how to make clients feel comfortable, educated, and excited to move forward.

You should be able to help us increase bookings, package sales, upgrades, and repeat client visits.

How to Apply

Please send your resume along with a short message explaining your sales experience. Applicants with med spa, aesthetics, beauty, or wellness sales experience will be prioritized.

Please include proof of previous sales performance, such as references, sales numbers, screenshots, client conversion examples, or prior employer verification if available.

Pay: $20.00 - $25.00 per hour

Work Location: In person