Mediator and Case Manager

Support operation of mediation programs. A new hire will:

• Complete basic and advanced mediation trainings, as provided by CMUS.
• Complete mediator apprenticeship within 6 months of hire.
• Mediate a variety of conflicts from various referral sources: general community, schools, courts, etc.
• Intake (via phone and in person) prospective mediation participants.
• Manage cases: file keeping, activity log, scheduling mediations, reporting to referral partners
• Manage mediation cases from a variety of programs, working collaboratively with other staff. Examples: coordinate volunteers, maintain and develop referral partnerships, report on progress

Daytime availability during office hours (8:30am-5pm) is needed. Occasional evening and weekend hours are available as mutually agreed (may be required occasionally for training purposes).

We will provide all necessary training. Training completion and continuing education is required for continued employment. Time in trainings is paid.

Mediations happen at times and places convenient for everyone, covering Kent and Queen Anne’s counties.

We provide mileage reimbursement for work related travel outside of Kent and Queen Anne's Counties (statewide trainings and events, collaborations with neighboring mediation centers, etc). Expect semi-regular (once per month) driving out-of-county, in-state (typically Easton, MD and Greenbelt, MD).

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance

People with a criminal record are encouraged to apply

Application Question(s):

• What is your comfort with Microsoft Office? (Word, Excel, Powerpoint)
• What is your comfort with Google Workspace? (Docs, Sheets, Forms, Slides)
• Please confirm that your application includes both a resume and a cover letter. Your resume must include relevant experience and at least 2 references. Please feel free to call or text 410-810-9188 with questions before applying.

Work Location: In person