Job Overview
We are a small, vibrant behavioral health office seeking a highly organized and proactive Administrative Assistant to support our office operations and ensure seamless daily functions. The ideal candidate will possess excellent communication skills, strong organizational abilities, a comprehensive understanding of office management and billing. This role offers an opportunity to contribute to a dynamic team environment by providing exceptional administrative support, managing clerical tasks, and enhancing overall office efficiency. The successful applicant will be detail-oriented, resourceful, and capable of handling multiple responsibilities with professionalism and enthusiasm.
Duties
- Managing front desk operations, greeting patients and answering phones with professionalism and courtesy.
- Maintain filing systems, both physical and digital, ensuring easy retrieval of documents.
- Perform data entry and proofread correspondence to uphold accuracy and clarity in all communications.
- Coordinate calendar management for providers, scheduling patient appointments, daily billing.
- Provide patient support via phone or email, addressing inquiries promptly and professionally.
- Confirming patient appointment, refill requests, and new patient intakes
Experience
- Prior experience in an doctors office with demonstrated clerical and administrative responsibilities.
- Experience managing multi-line phone systems and providing exceptional customer service.
- Background in a medical role is advantageous but not mandatory; relevant personal assistant experience is also valued.
- Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced setting.
Pay: $18.00 - $25.00 per hour
Work Location: In person