Medical Administrative Assistant – Bilingual Spanish

About the Role

We are a licensed community behavioral health center in Oxon Hill, MD (Prince George's County) providing outpatient psychiatric, therapy, and rehabilitation services to adults and children. We are seeking a full-time, bilingual (Spanish/English) Lead Psychiatric Administrative Assistant to serve as the primary administrative point of contact for our psychiatry program, supporting two to three prescribers.

This is a hybrid role offering flexibility, competitive salary, and meaningful work in a mission-driven behavioral health environment.

Hours - remote Mon–Tue 12–8:30 PM; in-office Wed–Fri 8:30 AM–5 PM

What You'll Do

• Manage prescriber calendars: scheduling, confirmations, reschedules, waitlist management, and appointment reminders
• Provide front-desk and telephone coverage; check patients in and out
• Process prior authorizations and resolve pharmacy/prescription issues
• Complete EMR data entry and generate weekly/monthly reports (Credible platform experience a plus)
• Coordinate psychiatric evaluations (initial and annual), ITPs, peer review completion, and discharge processing
• Provide limited Spanish interpretation support as needed
• Provide cross-coverage for Referral Coordinator and other administrative roles as needed

What We're Looking For

• B.S. degree OR minimum 2 years of experience in a mental health or medical setting
• Minimum 2 years in an administrative support role
• Bilingual Spanish/English required
• Experience with EMR systems; familiarity with DSM/ICD terminology preferred
• Prior experience in a fast-paced behavioral health, psychiatric, or medical office strongly preferred
• Ability to work evening hours (schedule includes remote Mon–Tue 12–8:30 PM; in-office Wed–Fri 8:30 AM–5 PM)

Compensation & Benefits

• $55,000/year (W-2, full-time)
• Hybrid schedule
• Health, dental, and vision insurance (employer contributes toward premiums)
• Employer-paid short-term and long-term disability (100%)
• 120 hours PTO + 40 hours sick leave + 2 mental health days annually
• 401(k) with 3% employer match (after 1 year)
• Two paid external trainings per year + unlimited access to agency-sponsored training database

psychiatric administrative assistant, behavioral health admin, mental health front desk, bilingual Spanish medical office, prior authorization coordinator, EMR data entry, outpatient psychiatry, PMHNP support staff, Credible EHR, Prince George's County mental health jobs

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you OK with the proposed schedule?
• Do you have experience in a medical office setting?

Work Location: Hybrid remote in Oxon Hill, MD 20745