Medical Administrative Assistant / Front Desk Coordinator

Summary:

Established private rheumatology practice seeking a dependable, organized, and personable Medical Administrative Assistant / Front Desk Coordinator to join our team. We are a specialty practice with in-office infusion services, X-ray, and laboratory services, looking for someone who can multitask, work independently, and help create a positive patient experience in a fast-paced medical office environment.

Job Type:
Part-time

Pay:
$15.00–$17.50 per hour depending on experience

Expected Hours:
Approximately 25–32 hours per week

Typical Office Hours:

• Monday–Wednesday: approximately 7:15 AM – 4:00 PM
• Thursday: approximately 7:15 AM – 12:00 PM
• Closed Fridays

Some scheduling flexibility may be available for the right candidate.

Responsibilities:

• Answering phones and scheduling appointments
• Patient check-in and check-out
• Insurance verification and referral coordination
• Managing incoming faxes, records, and paperwork
• Collecting copays and discussing balances with patients
• Pulling, organizing, and filing paper charts and patient records
• Entering and updating patient demographics in the computer system
• Supporting day-to-day front office workflow
• Filling in for medical assistant duties as needed
• Providing professional and compassionate customer service to patients
• Other duties as assigned by physicians or practice management

Qualifications:

• Prior medical office experience preferred
• Experience with insurance verification and referrals preferred
• Experience with Veradigm (formerly Allscripts) PM is a plus
• Strong organizational and multitasking skills
• Basic knowledge of HIPAA, medical terminology, CPT, and ICD-10 preferred
• Professional phone etiquette and communication skills
• Dependable, detail-oriented, and professional
• Ability to work independently and efficiently in a busy environment

Benefits:

• PTO eligibility based on hours worked
• Some paid holidays offered despite part-time status, including Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day, Labor Day, and July 4th
• Bonus opportunity available
• Supportive private practice environment with a long-term, team-oriented culture
• No Fridays

Please submit resume for consideration.

Experience:

• Medical office experience preferred

Work Location:
In person

Pay: $15.00 - $17.50 per hour

Application Question(s):

• How many years of medical/office experience do you have?
• Do you have experience with insurance verification and/or referral coordination?
• Have you worked in a specialty medical practice before? If yes, please explain briefly.
• What practice management software systems have you used?
• Are you comfortable working in a fast-paced office environment that requires multitasking and independent problem solving?
• This office still utilizes paper charts in addition to electronic systems. Are you comfortable working in that type of environment?
• Briefly describe what helps you stay organized during busy days.

Work Location: In person