Medical Assistant

Medical Assistant / Administrative Coordinator

Mindful Over Matter Psychiatry & Wellness – West Palm Beach, FL

We are seeking a motivated, detail-oriented, and personable Medical Assistant to join our growing integrative psychiatry and wellness practice. This role blends patient care support, administrative organization, and creative outreach, making it ideal for someone who enjoys working directly with patients while also contributing to the practice’s overall growth and presence.

Responsibilities

Patient Coordination & Clinical Support

• Greet and intake patients, collect insurance information, verify elgibility and enter into billing platforms.
• Verify and update patient insurance and profiles regularly.
• Upload documents, record patient scores/scales, and maintain organized records.
• Update pharmacies and prescriptions as needed.
• Collect patient data in a timely manner
• Clean up, organize, and maintain accurate provider notes.
• Proficient use of the EHR telehealth platform and its functions

Administrative & Scheduling

• Email patients appointment reminders and respond to incoming messages.
• Call and follow up with patients regarding appointments, missed visits, or rescheduling.
• Book and schedule patient appointments efficiently.
• Organize daily and weekly provider schedules.
• Communicate important patient notifications, portal messages, and points of contact to the provider.
• Collect and process patient payments.

Marketing & Outreach

• Organize social media topics, create posts, and film short video content for practice promotion.
• Visit local medical offices and promote services.
• Input and track new leads into Tebra.

Requirements

• Must have experience in billing and working with insurances to verify benefits and perform billing related services
• Must have a laptop with portal access.
• Proficient and comfortable with Apple products.
• Strong organizational skills with attention to detail.
• Excellent written and verbal communication.
• Friendly, approachable, and professional demeanor.
• Ability to multitask and prioritize in a fast-paced environment.
• Reliable and punctual

Preferred Experience

• Previous medical assistant or front office experience (psychiatry/mental health a plus).
• Familiarity with billing platforms and insurance verification.
• Experience with Tebra/Kareo, electronic health records, or similar EMR systems.
• Comfort with basic social media content creation and posting.

Schedule & Compensation

• Full-time, in-office position.
• Monday–Friday, standard business hours.

Pay range: $18–$25 per hour, based on experience.

Job Types: Part-time, PRN

Pay: $18.00 - $25.00 per hour

Ability to Commute:

• West Palm Beach, FL 33406 (Required)

Ability to Relocate:

• West Palm Beach, FL 33406: Relocate before starting work (Required)

Work Location: Hybrid remote in West Palm Beach, FL 33406