Medical Assistant

Medical Office Front Desk / Medical Assistant
Dynamic Healthcare – Sterling Heights, MI

About Us
Dynamic Healthcare is a community-focused clinic specializing in substance use disorder treatment and recovery support. We provide compassionate, evidence-based care to individuals and families, and we’re looking for a motivated team member who wants to make a difference in people’s lives.

Position Overview
We are seeking a reliable and enthusiastic individual to support both front desk operations and medical assistant duties.

Key Responsibilities:

Front Office / Reception Duties:

• Greet patients warmly and provide excellent customer service
• Answer phones, schedule appointments, and manage patient inquiries
• Verify insurance, collect copays, and manage basic billing tasks
• Maintain accurate patient records and scan/upload documents into the EHR
• Manage check-in/check-out processes efficiently

Clinical / Medical Assistant Duties:

• Room patients and obtain vital signs and medical histories
• Prepare patients for provider visits and assist with procedures as needed
• Perform EKGs, urine drug screens, injections, and phlebotomy (if trained)
• Maintain exam rooms, stock supplies, and follow infection control protocols
• Assist with medication reconciliation and prior authorizations as needed

Qualifications

• High school diploma or equivalent required
• Medical Assistant certification preferred (or willingness to obtain)
• Strong communication and organizational skills
• Compassionate, professional demeanor with sensitivity to client needs
• Ability to multitask in a clinical environment
• Prior experience in healthcare, office, or customer service setting preferred but not required (training provided)

Schedule & Compensation

• Full-time (Monday-Thursday 8 am- 5 pm, Fridays 8 am- 12pm
• Competitive hourly pay ($16.00-$20.00 Hourly), commensurate with experience

What We Offer:

• Supportive and collaborative work environment
• Opportunity to grow with a growing practice
• Benefits- PTO, paid holidays, health insurance, 401k.

Why Join Us?

• Gain valuable hands-on experience in both clinical and administrative roles
• Work alongside experienced providers in addiction medicine and recovery care
• Contribute to meaningful work that impacts individuals and families in our community

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person