Medical Assistant

Job Title: Medical Assistant

Job Summary
The Medical Assistant at a detox facility plays a critical role in supporting clients undergoing withdrawal management and stabilization. This role involves assisting healthcare providers in delivering medical care, monitoring clients' physical and emotional well-being, and ensuring the facility operates efficiently and safely. The Medical Assistant is responsible for maintaining a compassionate, non-judgmental environment while adhering to regulatory standards and promoting client dignity and respect.

Key Responsibilities

• Client Care and Monitoring:
  • Assist healthcare providers in conducting initial assessments and ongoing monitoring of clients.
  • Obtain and record vital signs, including blood pressure, heart rate, temperature, and respiratory rate.
  • Monitor clients for signs of withdrawal or medical complications and report concerns to nursing staff or physicians immediately.
  • Administer medications as directed by licensed providers, ensuring accurate documentation.
  • Support clients with basic daily needs, such as hydration, meals, and personal hygiene, while respecting privacy and dignity.
  • Assist with medical procedures and treatments as instructed by healthcare providers.
  • Collect and process lab specimens, including urine drug screens, following facility protocols.
  • Maintain clean and stocked exam rooms, medication carts, and supply areas.
  • Ensure accurate and timely documentation of all interactions, observations, and procedures in the electronic health record (EHR) system.
  • Act as a first responder during medical or behavioral emergencies by alerting the appropriate team and providing basic support.
  • Follow established safety protocols to ensure a secure environment for clients and staff.
  • Schedule follow-up appointments or referrals for ongoing treatment post-detox.
  • Assist in maintaining compliance with regulatory standards, including medication administration logs and health assessments.
  • Ensure accurate insurance and billing documentation, if applicable.
  • Work closely with nursing, counseling, and administrative staff to provide holistic care.
  • Communicate effectively with clients and their families, offering reassurance and support during the detox process.

Qualifications

• High school diploma or equivalent required; completion of a Medical Assistant program preferred.
• Current CPR/BLS certification required.
• Minimum of 1-2 years of experience in a medical or behavioral health setting, preferably in addiction or detox services.
• Strong understanding of medical terminology, vital signs monitoring, and withdrawal symptoms.
• Proficiency in electronic health records (EHR) systems.
• Excellent communication, organizational, and interpersonal skills.
• Compassionate, patient-centered approach to care, with the ability to handle stressful situations calmly.

Physical Requirements

• Ability to stand, walk, and perform repetitive tasks for extended periods.
• Ability to lift or move up to 25 pounds.

Work Environment
This position operates in a detox facility where exposure to clients experiencing withdrawal symptoms, including medical and emotional challenges, is common. Strict adherence to safety and infection control protocols is required.

Salary Range: Competitive and based on experience.