Medical Assistant

Job Overview

Maryland Pediatric Care located in Germantown Maryland is looking to hire a Medical Assistant to join our Pediatric office team. Practice offers a positive work environment and a commitment to exceptional patient care and customer service.

The ideal candidate will have good communication (English and Spanish speaking must), customer service and problem solving skills, and experience working in a pediatric office with others as a team. This role is crucial in maintaining the smooth operation of our medical facility and enhancing patient satisfaction.

Pediatric and/or primary care outpatient office experience is preferred. Must be comfortable administering immunizations and working with children. Experience with telephone triage and patient education. Must be comfortable working with EMR, and experience with pediatric EMR preferred.

Duties

Greet and checking in patients

Register, assess, and triage all patients

Obtain vital signs and patient history

Provides exceptional patient care and attend phone calls

Administers medication and immunizations

Performs and/or assists in procedures including processing routine labs and venipuncture

Provide telephone triage and counsel parents on medical treatment

Maintain and document all assessments, care and treatment plans in the EMR

Maintain cleanliness of rooms and organized

Attend phone calls, faxes and schedule patients, confirm appointments and reschedule as applicable.

Collect patient copays and inform medical staff once patient is ready.

Verify scan patient records and update at check in (insurance, demographics, parent information)

Work with staff to ensure best use of provider schedules.

Keep track of office supplies, anticipate needs and help manage vaccine inventory and order supplies.

Collect, open office mail and scan various documents into the EMR.

Facilitate the check in process and help with triaging patients.

Monitor and update patient intake portal and update patient information.

Performs administrative duties including front desk payment collection and record keeping

Attends training sessions and meetings as required

Perform other duties as assigned

Pediatric and/or primary care outpatient office experience is preferred. Must be comfortable administering immunizations and working with children. Experience with telephone triage and patient education. Must be comfortable working with EMR, and experience with pediatric EMR preferred.

Requirements

• Spanish speaking desired.

Join our team and contribute to delivering exceptional healthcare services while enhancing your professional skills in a supportive environment.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• Free parking
• Paid time off
• Retirement plan

Medical Specialty:

• Pediatrics
• Primary Care

Work Location: In person