Seeking an energetic, flexible and adaptable professional to join our small boutique plastic surgery office as a Front Office Medical Assistant. Experience in a medical setting required.
We are a private office, looking for an experienced self-motivated, attention and detail-oriented, warm and positive individual with exceptional communication and customer service skills. Must be a quick learner with great initiative, professionalism and enthusiasm for aesthetics. For the right individual, this is an opportunity to gain a full insight into the practice of plastic surgery and work in a multifaceted role. Opportunity to grow for the right candidate.
Responsibilities include, but are not limited to:
- Patient communications (phone, e-mail, written)
- Answering phones, screening calls to direct as appropriate and acting as first point of contact
- Ensuring incoming requests are dealt with timely (email, phone, fax)
- Appointment scheduling and confirmation
- Checking patients in and out and ensuring intake data is complete and accurate
- Over the counter collections of fees for services
- Maintaining patients charts electronically on our EHR
- Maintaining the front office and back office inventory
- Keeping an up-to-date knowledge of aesthetic/surgical services and practices
- Medical billing, obtaining authorizations for procedures
- Scheduling surgeries
- Assisting the doctor with treatments/procedures as needed
- Sterilization of equipment
- The ideal candidate is comfortable and proactive with advocating for the practice via social media and word of mouth to build office reputation and clientele
- Keeping patient information confidential and adhering to HIPAA guidelines
The Candidate must possess the following skills:
- Well-organized, self-motivated, positive, team player with exceptional attention to detail
- Excellent verbal and written communication skills (ability to communicate clearly through all modes of communication)
- Excellent computer skills (use of MS Word, MS Excel, Outlook, Internet, Social Media, EMR systems such as Nextech or DrChrono, other Web-based applications)
Beneficial:
- Experience with other languages such as Spanish, Mandarin, or Vietnamese
- Experience in a plastic surgery / med spa / dermatology / medical office
- Experience with accounting and finance software, billing and payments
- Familiarity with medical terminology
- Familiarity with insurance billing and coding
Education:
To college level
Experience:
Minimum 1 year
Schedule:
3-5 days between the hours of 8.30-6pm. Weekends once a month possible.
COVER LETTER
- Provide a detailed resume with a cover letter describing yourself, goals and why you believe you would be a good fit for the position.
- Include 3 work references (include phone numbers and addresses) from supervisors or employers from your most recent employments. Please do not list friends or co-workers as references. References need to be current.
- Salary is dependent on work experience.
Job Types: Part-time-Full Time
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- On-the-job training
- Professional development assistance
Experience:
- Medical office: 1 year (Required)
Ability to Commute:
- Campbell, CA 95008 (Required)
Work Location: In person