Medical Assistant

Location: FDHS South Tampa GI

We are seeking a detail-oriented Medical Assistant to support clinical and administrative tasks in our fast-paced care center. The role requires strong organization, adaptability, and a commitment to high-quality patient care and teamwork. This position will also be responsible for triage and check-out functions, which include scheduling procedures.

Our Culture: Founded in 2011, Florida Digestive Health Specialists (FDHS) is the state's largest single-specialty, physician-owned gastroenterology practice. FDHS provides unparalleled, compassionate gastroenterology care. With a mission to provide the highest quality digestive health services while fostering advanced research to improve patient outcomes, FDHS offers comprehensive care across 30 locations in Florida. The team includes many “Top Doctors” recognized by Castle Connolly for their clinical excellence and dedication to the communities they serve. This is a great organization to be a part of, so come join the team!

Description: The Medical Assistant will support the daily operations of the gastroenterology office by providing clinical and administrative assistance to physicians, clinicians, and patients. The Medical Assistant role is essential in ensuring smooth patient flow, accurate electronic record-keeping, and optimal patient care.

Essential Duties:

• Prepare patients for examination and treatment by taking vital signs, medical history, and documenting information in the electronic medical record (EMR) system
• Responsible for entering recalls and handling new prescription/prescription refills as directed by the physician
• Responsible for scheduling for outpatient procedures as ordered by physician.
• Collaborate with healthcare providers and other team members to ensure patient care is delivered seamlessly and safely
• Maintain strict adherence to infection control protocols and safety standards
• Triage phone calls accordingly
• Conduct physician referrals as well as service pre-certifications on an as needed basis
• Maintain patient records, ensuring confidentiality and compliance with HIPAA regulations
• Participate in ongoing training and professional development opportunities to enhance skills and knowledge
• Other duties as assigned
  • Please note that the duties and responsibilities outlined in this job description are not exhaustive and may be subject to change at any time to meet the evolving needs of the company. In addition to the responsibilities listed above, employees may be required to perform additional tasks or duties as assigned by management.

Qualifications:

• Bilingual in English and Spanish preferred
• Certification of Completion of accredited MA program (CMA or RMA) is preferred
• 1+ year of experience in a clinical setting, preferably in gastroenterology
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients, providers, and team members
• Strong organizational skills and attention to detail
• Ability to adapt to a fast-paced, dynamic work environment and handle multiple tasks simultaneously
• Proficiency in electronic medical record (EMR) systems and basic computer skills

Benefits:

• Competitive salary
• Comprehensive benefits package including health insurance, retirement plan, paid time off and paid holidays
• Professional development opportunities
• Positive and collaborative work environment

Physical Demands

The employee is frequently required to walk, sit, use hands for fine manipulation, handle or feel and reach with hands and arms using a keyboard and video display terminal. The employee is occasionally required to stand and stoop, kneel, crouch or crawl and climb stairs. The employee should be able to exert up to 50 lbs. of force occasionally, lift and move up to 25 lbs. The work environment is typically quiet to moderate with standard office and procedure room noise levels. The Medical Assistant must be able to observe safe practice criteria in assisting patients.

EEO Statement:

It is the policy of Florida Digestive Health Specialists to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable