Medical Assistant

PEDIATRIC SLEEP SPECIALISTS

JOB DESCRIPTION

Job Title: Medical Assistant

Supervised By: Practice Manager

Date Created: 02/03/2020

Supervision Exercised: None

Date Modified: 06/18/2020

Exemption Status: Hourly

ESSENTIAL FUNCTIONS:

• Room patient via Zoom appointment. Follow multi-step workflow for rooming patient prior to, during and after the telehealth visit.
• In office appointments:
• Greets patients and prepares them for clinic appointment. Screens patients for appropriate information. Instructs patients in preparation for procedures.
• Collects vital signs and enters them into computer record. Rooms patient.
• Prepares equipment and assists physician during examination, procedures and testing of patients.
• Maintains exam rooms for necessary supplies and materials. Ensures cleanliness. Responsible for stocking exam rooms and ordering of medical supplies.
• Assist with procedures (i.e. PAP set-up and training) in clinic.
• Maintains patient confidentiality.
• Maintains timely flow of patients for providers.
• Enter patient information into computerized medical record. Transcribes answers from parent questionnaire into medical records.
• Responds to and refers incoming telephone calls. Instructs patient and family regarding medications and treatment instructions per orders of the Advanced Practice Provider and/or physician.
• Responsible for conducting call backs to patients as directed by the physician and Advanced Practice Providers; appropriately document in patient chart.
• Provides support services to patients and medical staff. Answer questions regarding patient appointments and testing.
• Schedules, coordinates and reschedules patient appointments as necessary. Relays necessary messages to staff and patients.
• Provide back-up assistance to other PSS positions.
• Follow all HIPAA and OSHA regulations.
• Attends staff meetings.

PROFESSIONAL REQUIREMENTS:

§ Adhere to professional dress code, appearance is neat and clean.

§ Maintain patient confidentiality at all times.

§ Report to work on time and as scheduled.

§ Represent the organization in a positive and professional manner at all times.

§ Comply with all organizational policies, and standards of behavior.

§ Participate in continuous process and/or quality improvement projects and objectives.

§ Attend required meetings, trainings and in-services.

QUALIFICATIONS:

• Two years work experience in a medical office setting.
• Knowledge of medical terminology.
• Computer experience. Keyboard proficient. Accuracy more important than speed.

REQUIREMENTS – CERTIFICATE / LICENSE:

§ Certificate from an accredited program for Medical Assistants or RMA certification required.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge and experience of organizational policies, regulations and procedures to administer patient care.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Skill in maintaining records and recording test results.
• Skill in identifying problems and recommending solutions.
• Skill in developing and maintaining practice quality assurance and quality control standards.
• Skill in establishing and maintaining effective working relationships with patients, medical staff, and public.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt and apply guidelines and procedures.
• Ability to communicate clearly.

§ Knowledge of medical terminology.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS:

• Requires working remotely and in the offices/clinics based on schedule as needed.
• Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.
• Occasionally lifts and carries items weighing up to 50 pounds.
• Assists patients weighing up to 200 pounds.

§ Stooping, bending and stretching for supplies and assisting patients.

• Requires manual dexterity and ability to sit for long periods of time to work on computer.
• Requires corrected vision and hearing to normal range.
• Requires exposure to communicable diseases or bodily fluids.

§ Vision correctable to 20/20 and hearing in normal range for telephone contacts.

§ Speak and write in English.

§ Ability to handle stressful situations.

§ Work is performed in a medical office environment.

§ Involves frequent contact with staff and patients. May involve dealing with angry or upset people.

§ May include some minor annoyances such as noise, odors, drafts, etc.

§ May require flexible working hours.

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Denver, CO 80205