Medical Assistant (CCMA)

Core Job Duties of a Certified Medical Assistant

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• Patient Intake — Collect vital signs, document medical history, update charts, and prepare patients for exams.
• Clinical Support — Assist providers during exams, perform EKGs, administer injections, draw blood, and conduct point‑of‑care tests.
• Medication Management — Administer medications as directed, verify dosages, and document accurately.
• Specimen Handling — Collect, label, and process lab samples following safety and chain‑of‑custody protocols.
• Patient Education — Explain treatment plans, pre‑/post‑procedure instructions, and lifestyle guidance.
• Electronic Health Records — Update charts, enter orders, manage documentation, and maintain HIPAA compliance.
• Scheduling & Coordination — Schedule appointments, coordinate referrals, and manage provider calendars.
• Front‑Desk Operations — Check patients in/out, verify insurance, collect payments, and handle phone calls.
• Clinical Room Maintenance — Clean and restock exam rooms, sterilize instruments, and maintain inventory.
• Regulatory Compliance — Follow HIPAA, OSHA, infection‑control, and safety standards.

Summary of What’s Required for a CMA Role

This section captures what employers typically expect from a Certified Medical Assistant.

1. Education & Certification

• Completion of an accredited medical assisting program
• Passing the AAMA CMA exam
• Current CPR/BLS certification

2. Clinical Competencies

• Accurate vital signs
• Injections (IM, SQ, ID)
• Phlebotomy
• EKGs
• Sterile technique
• Basic wound care
• Specimen collection

3. Administrative Competencies

• EHR proficiency (Epic, Athena, eClinicalWorks, etc.)
• Appointment scheduling
• Insurance verification
• Medical terminology
• Multi‑line phone systems

4. Soft Skills

• Strong communication
• Empathy and patient‑centered care
• Ability to multitask in a fast‑paced environment
• Attention to detail
• Professionalism and confidentiality

5. Physical & Environmental Requirements

• Ability to stand for long periods
• Lifting up to 25–40 lbs (varies by employer)
• Exposure to bodily fluids and clinical environments

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Pay: From $12.00 per hour

Benefits:

• 401(k)
• Paid time off

Medical Specialty:

• Physical & Rehabilitation Medicine

Work Location: In person