Medical Assistant Front and Back Office

We are looking for a Bilingual Medical Assistant with front and back office experience to improve patient care and satisfaction. With PI (personal injury) experience that supports patient care management by performing various clinical and administrative functions, including, but not limited to, scheduling/rescheduling appointments, assisting in examinations and treatment of patients under the direction of the physician and/or clinician, updating patient records, registering vital signs, answering telephones, directing calls, and handling schedules. This position is supported by a front desk remote team.

This is currently an in-office full-time position: In person. Required to be present in the office Monday-Friday, Monday-Thursday, and on Saturdays when there is clinic. Pay depends on experience.

There is an opportunity for growth based on performance.

Requirements:

• Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself.
• Greet patients upon arrival, sign them in, and obtain insurance information and any other necessary data.
• Provide patients with intake and new patient forms. Ensure they complete all legally required documents.
• Process payments from patients for co-pays and uninsured visits. Daily post-patient payments and sign the income sheet.
• Prior experience with insurance authorizations and insurance knowledge is required.
• Prior experience as a Medical Assistant with front and back experience
• Schedule appointments for new and recurring patients based on medical providers' availability.
• Maintain hard copy patient records as well as the files stored in our EHR.
• Call patients to remind them of upcoming appointments.
• Assign rooms to providers based on the daily schedule.
• Room patients during clinic days, take vitals, and assist with documentation.
• Knowledge of eClinicalWorks is preferred but not required
• Availability on Saturdays.
• Microsoft Office Package.
• Knowledge of Google and Microsoft web management systems.
• Team player, detail-oriented, excellent communication skills, and written and oral proficiency.

Preferred:

• Availability to work on Saturdays 2-3x/month.
• Flexible schedule:
• Monday-Friday 9 am-6:00 pm, Monday-Thursday 9 am-6:00 pm, Saturday 8:30 am-7:00 pm (possibly longer)
• Availability to start immediately.

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

• Free parking
• Health insurance
• On-the-job training

Work Location: In person