Medical Assistant Front and Back Office (MA)

Job Description

Community Clinic looking to hire a Medical Assistant

JOB RESPONSIBILITIES (include, but are not limited to the following):

• Answer high volume calls and document all call information according to standard operating procedures.
• Schedules appointments, Verifies insurance eligibility.
• handle customer inquiries telephonically And inperson
• provide patients with service information.
• enter new patient information into system update existing patient information.
• process orders and patient requests
• identify and escalate priority issues
• route calls to the appropriate resource when necessary and follow up with patient calls
• contact patients
• Other duties as assigned.

Requirements/Experience/Skills:

• Must be bilingual (Spanish)
• Ability to type quickly
• Ability to properly answer the phone
• Strong data entry
• Previous experience in a healthcare call center or customer service environment preferred
• Knowledge of customer service principles and practices
• Knowledge of administration and clerical processes
• Attentive to detail
• Active Listener

Job Type: Full-time

Location: We operate multiple locations throughout the Greater Los Angeles area. Specific work location(s) will be assigned based on business needs, and candidates will be informed which location currently requires their assistance.

Application Questions You have requested that Indeed ask candidates the following questions:

• What is the highest level of education you have completed?
• Are you able to work in Los Angeles, CA?
• Do you speak Spanish?

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Work Location: In person