Medical Assistant Front and Back Office (Workstar Mililani Tech Park)

Workstar is the largest Occupational Health and Pain Management System in Hawaii with 6 physical clinic locations across all four major Hawaii islands. Workstar has an immediate opening for a full time Medical Assistant for our Mililani location. As a member of our team, you will help to ensure our patients are treated with care and compassion, and our clinic flow is efficient and precise. Medical Assistants support our Providers and patients with direct patient care, care coordination, organization, and compassion.

JOB SUMMARY/RESPONSIBILITIES:

· Performs administrative and related patient care functions and activities to support the medical practice as assigned.

· Performs duties in compliance with regulatory requirements and in accordance to established policies, procedures and regulations.

ESSENTIAL DUTIES:

Performs Related Medical Practice Patient Care Duties (clinical)

-Assists with patient care duties as assigned.

-With competency verification, and under the direct supervision and delegation of a licensed provider performs:

• venipuncture/phlebotomy
• administer intramuscular, intradermal, and subcutaneous medication injections [including vaccinations/immunizations]
• EKG’s
• specialty tests (Pulmonary function tests, audiology tests, Breath alcohol, urine drug screen, functional tests, vision tests)
• videoflouroscopy
• medication preparation and dispensing
• wound care
• suture and staple removals

o Vital signs and intake

Performs Administrative Support Functions (clerical)

Assists with clerical duties as assigned

• Utilizes electronic medical records (EMR) for patient record keeping
• Registers, schedules and checks in patients for appointments.
• Answers telephones, takes, receives or relays messages.
• Processes patient charges and billing. Keeps abreast of health record coding related to clinic services.
• Communicates pertinent information to patient and family, physicians, adjusters, other medical professionals, staff and Medical Center departments as appropriate.
• Documents patient’s chart in accordance with procedures and format. May provide scribe functions for the physician at times.
• May interpret hand-written notes from physicians and transcribe it into the medical record as necessary.
• Assists in maintenance of exam rooms, medical equipment and supplies, medications, linens and forms and orders as necessary.
• Completes and types forms, reports, correspondence, vouchers, purchase orders and other documents.
• Inputs data and compiles reports in accordance with established procedures and guidelines.
• Opens, date stamps and distributes mail.
• Maintains accurate files for correspondence, inventory, charges, payments, or other records.
• Assists in maintenance of office equipment, supplies and orders as necessary.
• Performs activities related to scheduling, registration, authorizations, insurance verification, treatment plans, referrals and medical records.
• Communicates with insurance companies, adjustors, claim managers and other individuals related to patient care and access.

Assists and participates in orientation programs; attends in-service and education programs as assigned.

Complies with regulatory standards including but not limited to, company policies, HIPAA, OSHA, CDC, CMS, HHS and others.

Adheres to standards required by insurance companies for payment.

Develops and maintains technical and other job-related competencies.

Performs other related duties as assigned.

MINIMUM QUALIFICATIONS:

Education / Certification and Licensure

Must meet one (1) of the following:

• Completion of program/degree in one (1) of the following: Medical Assistant, Nursing Assistant, Emergency Medical Technician, Licensed Practical Nurse or Registered Nurse;
• Nursing Student having completed a semester of clinical fundamentals and a pharmacology course;
• Six (6) months of direct patient care experience (preferably in a physician practice setting) or six (6) months of administrative medical office experience in any one (1) of the following areas: patient access or admitting, registration, scheduling, insurance verification (preferably in a physician practice setting).

Experience

• Experience to demonstrate knowledge and familiarity with computers and automated systems.
• Demonstrated ability to read, write, speak and understand English.

ESSENTIAL JOB DEMANDS

The Medical Assistant I role involves both clinical and clerical responsibilities in a fast-paced medical environment. The position requires the ability to perform the following physical and cognitive tasks safely and effectively, with or without reasonable accommodation:

• Physical Requirements - Regularly operate computers, phones, and medical equipment. - Frequently sit or stand for up to two hours at a time and move throughout the clinic to assist patients and access equipment. - Occasionally lift or carry items such as medical supplies, equipment, or paper up to 25–40 pounds. - Occasionally assist patients in transferring to or from examination tables or wheelchairs. - Occasionally push or pull up to 100 pounds of force (e.g., moving equipment or assisting patients). - May occasionally don protective equipment such as lead aprons (up to 30 pounds).
• Dexterity and Coordination - Use fine motor skills for tasks such as injections, wound care, and operating diagnostic tools. - Accurately document information in electronic medical records and interpret written or electronic data.
• Cognitive and Communication Requirements - Communicate clearly and effectively with patients, providers, and coworkers in person, over the phone, and through written documentation. - Follow multi-step clinical and administrative processes accurately to ensure patient safety and data integrity.
• Work Environment - Exposure to a clinical setting that may include contact with blood or body fluids, chemicals, and communicable diseases. - Work may be fast-paced and occasionally stressful. - May require limited interisland travel to support clinic operations.
• Frequent inter-island travel required (approximately 1–2 times per week).

CORE VALUES / PROFESSIONAL STANDARDS

• Demonstrates Workstar core values of Accountability, Save the Drama, Teamwork, Excellence, and Resilience.
• Complies with all organization policies and procedures, applicable laws and regulatory requirements.

Job Type: Full-time

Pay: $19.20 - $27.36 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Mililani Town, HI 96789 (Required)

Work Location: In person