Medical Assistant / Medical Office Assistant

Job Summary

Join our growing team of dedicated, enthusiastic, and compassionate members!

We are looking for a Medical Assistant to join our dynamic group. An interested, coachable, and hardworking candidate will help us serve our broad patient base.

As a specialty clinic in Sleep Medicine, we leverage technology to the benefit of our patients as well as our team! This hybrid role is designed to easily accommodate a work-from-home setup and in-person office days seamlessly.

The field of Sleep Medicine is an often unexplored frontier, and our patients benefit from a warm and friendly guide through their journey to sleeping better. In addition to empathy and compassion, a continued thirst for knowledge and dedication to improvement are required.

A typical day involves taking phone calls, virtual and in-person check-in and check-out, triaging patient concerns, appropriate documentation, and any ancillary paperwork (forms related to the patient visit, data review, etc.). Periodic internal meetings for administrative information, clinical education, and practice updates are also held to connect and inform our team.

By its very nature, the field allows us a more relaxed, fun, and friendly atmosphere amongst ourselves and with our patients. We want someone who can enjoy and bring an element of levity. We expect to treat each other and our patients with the highest level of respect and professionalism while ensuring we can all end our day with a smile or laugh!

While some experience is preferred, it is not necessary for the right candidate who is willing to learn. New or recent graduates are welcome! We hope to recruit someone who is a good fit for our team and plans to stay with us for the long-term.

Duties

• Answer phones in a friendly, warm, and welcoming manner.
• Be aware of patient information, and know the tools to help (such as chart review, communication follow ups, etc.).
• Be comfortable taking vital signs, medical history, and medication lists.
• Learn and know medications, devices, and data pertinent to Sleep Medicine (with focus on being confident on educating patients on PAP masks, machines, etc. where necessary).
• Communicate clearly and effectively, both in speech and in writing. Phone, text, and email confidence is required.
• Comfort in dealing with patients of all ages (infant through geriatric).
• Utilize eClinicalWorks for accurate documentation of patient encounters, medical records, and data collection.
• Be thorough, reliable, and accountable.
• Discuss cases with supervising physician.
• Be active, interested, and enthusiastic striving for excellence every day!

Skills

• Proficiency with eClinicalWorks for documentation and data management.
• Strong knowledge of medical terminology, anatomy, physiology, ICD coding (ICD-9/10), CPT coding for procedures, and diagnostic evaluation techniques.
• Experience with sleep medicine including an understanding of interpretation of sleep studies, PAP management, medication management, and behavioral interventions and techniques
• Familiarity with telehealth platforms to provide remote patient check-in and check-out effectively.
• Knowledge of medical coding systems including ICD-10/ICD-9 for billing purposes; experience with CPT coding is preferred.
• Capable of dealing with diverse patient populations across geriatrics and pediatrics.
• Excellent communication skills for interdisciplinary collaboration

Join us if you’re passionate about making a difference through comprehensive patient-centered care! We value energetic professionals eager to grow their expertise while delivering impactful healthcare services —ready to elevate your career in a supportive environment committed to excellence!

Pay: $21.00 - $28.00 per hour

Benefits:

• Flexible schedule
• Free parking
• On-the-job training

Application Question(s):

• What is your spirit animal?

Education:

• High school or equivalent (Required)

Experience:

• medical practice: 2 years (Preferred)

Language:

• English (Required)
• another language besides English (Preferred)

Location:

• Bellevue, WA 98004 (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Bellevue, WA 98004 (Required)

Work Location: Hybrid remote in Bellevue, WA 98004