Medical Assistant (Pediatric Dept) (Bilingual)

SUMMARY
The Medical Assistant is a key member of the clinic team. He/she plays an important role to help ensure a
positive patient experience and efficient clinic operations by assisting healthcare providers in the conduct
of patient care. Examples include recording patient height, weight, vital signs, medical history and current
complaints; drawing blood; providing basic wound care and administering medications as directed by the
physician. The Assistant also ensures examination rooms are prepared and ready for the healthcare
provider, obtains authorization of release of medical records, maintains medical records, and assists in
billing / coding / EMR documentation activities.
The Patient Access Representative is a member of the PCMH team which includes: Providers, Licensed
Vocational/Practical Nurses, Certified Medical Assistants, Pharmacists, Case Managers, Integrated
Behavioral Mental Health Providers, Disease Managers and Population Health. This team is aligned to
provide health care at each member’s full scope of licensure or scope of practice.

ESSENTIAL DUTIES AND RESPONSIBILITIES
1) Prepares patient for examination, including

• Accurate medical intake including vital signs, height, weight, allergies (drug and food), past

medical history, current complaint

• Completing electronic medical record documentation before patient is seen by primary care

provider

• Assisting clinical staff in completing examination and procedures as instructed
• Obtaining laboratory samples and complete associated paperwork such as lab slips and other

forms when needed
2) Performs directed procedures such as EKG, nebulizer treatments, ear irrigation, suture removal,
wound dressings, PPD testing, HIV testing (if credentialed), venipuncture and other directed
procedures in accordance with OSHA and CLIA guidelines
3) Administers medications under the supervision of the primary care provider; assist in the preparation
of medications for patients as needed
4) Closes patient examination process by providing check out slips and required patient instructions
5) Prepares examination rooms and ensures rooms are stocked with needed supplies; maintains
cleanliness of exam rooms and lab drawing area
6) Cleans and sterilizes instruments and disposes of contaminated supplies

7) Completes all relevant charting, documentation and follow-up. Fills out and maintains patient-related
paperwork, including federal- and state-mandated forms, diagnostic records, and progress notes,
documentation for PPD testing, pregnancy testing, labs and pap smears
8) Assists in the coordination of specialty clinics as required, including maintenance of exam rooms,
supplies and clinic records
9) Tracks laboratory results and provides monthly numbers for required reports
10) Follows universal precautions to protect self and patients
11) Participates in all appropriate team meetings and required training sessions.
12) Participates in other clinical or administrative projects as assigned by the Clinic or Health Services
Operations Directors

PROFESSIONAL REQUIREMENTS

• Maintain patient confidentiality at all times
• Maintain professional attire
• Complete continued education/training requirements
• Report to work on time and as scheduled
• Wear identification while on duty
• Represent the organization in a positive and professional manner at all times
• Comply with all organizational policies and standards regarding ethical business practices
• Communicate the mission, ethics and goals of the organization
• Participate in performance improvement and continuous quality improvement activities

EDUCATION and/or EXPERIENCE
Qualifications