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Medical Assistant-Psychiatry Office

Job Summary
Join our psychiatry practice as a Medical Assistant, where your contributions will directly support high-quality patient care and efficient clinical operations. In this role, you will provide essential support across both front and back office functions, assisting providers and patients while helping ensure a seamless, organized, and compassionate experience. Your skills in clinical procedures, patient service, administrative coordination, and phone communication will play a key role in delivering exceptional mental health care in a professional and welcoming environment.

Duties

  • Assist with patient intake by collecting accurate medical histories, vital signs, and current medications using electronic health record (EHR) systems
  • Prepare patients for examinations by explaining procedures, ensuring comfort, and maintaining confidentiality
  • Perform basic clinical tasks such as administering medications, conducting EKGs, supporting TMS sessions, and following medication administration protocols
  • Support providers during psychiatric assessments by documenting notes, managing documentation, and updating patient records
  • Conduct routine clinical procedures, including vital signs measurement and basic physiological assessments, while ensuring proper infection control practices
  • Coordinate appointment scheduling, follow-up calls, and patient reminders to optimize clinic flow
  • Answer and manage incoming phone calls, respond to patient inquiries, and route messages appropriately
  • Provide front desk support, including patient check-in/check-out, insurance verification, and payment collection as needed
  • Maintain cleanliness and organization of clinical areas, including exam rooms and supply inventory management

Experience

  • Proven experience supporting outpatient psychiatric or medical clinics with a focus on patient service and clinical assistance
  • Familiarity with EHR systems for documentation and scheduling purposes
  • Knowledge of medical terminology, anatomy, physiology, and medication protocols related to mental health care
  • Prior experience working in outpatient clinics is highly desirable
  • Experience with intake procedures, vital signs collection
  • Basic life support (BLS) certification is required
  • Demonstrated ability to handle diverse patient populations, including geriatrics and children

**Medical Assistant Certificate Required**

Your enthusiasm for patient care combined with your clinical expertise will help foster a positive healing environment.

Pay: From $17.00 per hour

Work Location: In person

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