Medical Assistant / Receptionist

About Us:

Aptiva Health is a rapidly growing, multi-specialty medical group with several locations throughout Kentucky and one in Indianapolis dedicated to delivering comprehensive orthopedic and acute-injury care through a collaborative, multidisciplinary model. Our teams — including surgeons, physical therapists, athletic trainers, neuropsychologists, mental wellness practitioners and diagnostic imaging technologists — work together to provide coordinated, patient-centered services ranging from general wellness and orthopedic services to sports medicine and concussion management to women’s pelvic health, dry needling, mental wellness and advanced imaging. Guided by our core values of transparency, fairness, innovation and hospitality, we’re committed to creating an unrivaled experience for providers, team members, and the communities we serve. Join us and help shape the future of healthcare in the region!

Medical Assistant/Receptionist Job Responsibilities:

Our medical assistants work directly with patients and physicians. Day to day duties include patient triage, front office assisting, x-ray assisting, preparing injections, aiding with in-office procedures, and more. This role will also be responsible for receptionist duties that may include collecting patient demographics, front office assisting, scheduling and more.

Medical Assistant Job Duties:

• Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.
• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
• Assisting doctors by helping with office procedures such as injections.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
• Counsels' patients by transmitting physician's orders and questions.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Medical Receptionist Job Duties:

• Verifies patient information by interviewing patient; confirming purpose of visit.
• Checks patients in and out of the clinic and verifies that all patient information is accurate and up to date.
• Schedules follow-up appointments in person or on the phone, and calls to confirm appointments.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Medical Assistant/Receptionist Skills and Qualifications:

Supply Management, Verbal Communication, Infection Control, Creating a Safe, Effective Environment, Organization, Scheduling, Professionalism, Customer Focus, Confidentiality, Bedside Manner, Medical Teamwork, Medical Assisting certification and/or formal training

Work Location:

• This position will work at our medical practice located on Newburg Road

Work Remotely

• No

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Orthopedics
• Primary Care
• Sports Medicine
• Urgent Care

License/Certification:

• Certified or Registered Medical Assistant License (Preferred)

Work Location: In person