Medical Assistant (Sleep Medicine)

Medical Assistant (Sleep Medicine) – iSLEEP | Reno, NV

At iSLEEP, we’re reimagining what sleep care should feel like—fast, seamless, and genuinely human. This isn’t a traditional medical office, and this isn’t a traditional Medical Assistant role.

We’re looking for someone who thrives in a dynamic environment, loves helping people, and is excited to play a key role in transforming how patients experience healthcare.

If you’re the type of person who enjoys wearing multiple hats, solving problems in real time, and being part of a team that actually cares—this might be your next move.

What You’ll Do

This role sits at the center of the patient experience. You’ll move between front desk, clinical support, and hands-on patient care throughout the day.

Patient Experience & Front Desk Support

• Greet and check in patients, creating a warm, welcoming environment from the moment they walk in
• Manage scheduling, patient flow, and communication
• Answer questions and guide patients through their care journey

Clinical Support

• Room patients and assist providers during visits
• Perform chart preparation and ensure all necessary documentation is complete
• Collect patient information and support efficient, high-quality visits

CPAP Education & Support

• Educate patients on sleep apnea and CPAP therapy in a clear, approachable way
• Perform CPAP mask fittings and help patients find the right fit
• Troubleshoot common CPAP issues (comfort, leaks, compliance challenges)
• Support patients in building confidence with their therapy

Operations & Team Support

• Assist with day-to-day clinic operations to keep things running smoothly
• Collaborate across teams to ensure patients receive timely, coordinated care
• Step in where needed—this is a team-first environment

What Makes This Role Different

• You’re not stuck in one lane—you’ll be part of the full patient journey
• You’ll build real relationships with patients, not just process them
• You’ll gain hands-on experience with sleep medicine and CPAP therapy
• You’ll be part of a company actively changing the status quo in healthcare

What We’re Looking For

• Medical Assistant certification or relevant clinical experience (MA, CNA, EMT, etc.)
• Strong communication skills—you can explain complex things simply
• Comfortable working with patients one-on-one in a hands-on setting
• Detail-oriented and organized, with the ability to multitask
• Positive, team-first mindset—you show up ready to help wherever needed
• Tech-comfortable (EMRs, scheduling systems, etc.)

Bonus Points If You Have

• Experience with CPAP therapy or sleep medicine
• Front desk or patient coordination experience
• Experience in a fast-paced outpatient or DME environment

Compensation & Benefits

• Competitive hourly pay (based on experience)
• 100% employer-paid health insurance
• Paid time off + 9 paid holidays
• Retirement plan options
• Growth opportunities within a rapidly expanding company

Why iSLEEP

We started iSLEEP to fix what’s broken in sleep care—long wait times, confusing processes, and poor patient experiences.

We believe healthcare should feel different. Better. More human.

And that starts with the people on our team.

The Bottom Line

If you’re looking for a clock-in, clock-out MA job—this isn’t it.

If you’re looking to grow, take ownership, and be part of something that’s actually changing lives—we’d love to meet you.

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person