Medical Assistant/Medical Receptionist

Job Title: Medical Assistant / Medical Receptionist

Summary:
We are seeking a versatile and detail-oriented Medical Assistant / Medical Receptionist to support both the front office and clinical functions of our healthcare practice. This dual-role position is essential to ensuring smooth patient flow, excellent customer service, and quality clinical support.

Key Responsibilities:

Front Office / Receptionist Duties:

• Greet patients warmly and check them in and out
• Answer phones, direct calls, and respond to inquiries professionally
• Schedule, confirm, and manage patient appointments
• Verify insurance and collect copayments
• Maintain accurate and up-to-date patient records
• Handle medical correspondence, faxes, and mail
• Ensure the waiting area is clean and welcoming

Clinical / Medical Assistant Duties:

• Take and record vital signs for Spravato patients
• Observe Spravato patients as they administer their medication
• Assist with TMS procedures as needed
• Sterilize and maintain treatment rooms
• Assist with electronic health record (EHR) documentation
• Ensure compliance with all HIPAA and OSHA regulations

Qualifications:

• High school diploma or equivalent required
• Completion of a Medical Assistant training program preferred
• Certification (CMA, RMA) is a plus
• Experience in a medical office or clinical setting preferred
• Proficiency with EHR and scheduling software
• Strong communication, multitasking, and organizational skills
• Professional demeanor and commitment to patient confidentiality

Job Type: Full-time

Pay: From $19.50 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Ability to Commute:

• Boca Raton, FL 33428 (Required)

Ability to Relocate:

• Boca Raton, FL 33428: Relocate before starting work (Required)

Work Location: In person