Medical Assistant/Patient Service Representative

Job Summary
This position is a FULL TIME dual cross trained role between the Patient Service Rep (PSR) and the Medical Assistant (MA) role. The daily duties and functions will vary day to day based on the business’s need.

The Women’s Group of Northwestern (WGON) is looking for a hardworking, reliable, detail oriented individual that we will train to work in our OBGYN clinic. Our completely independent private practice is located in Downtown Chicago. Our staff of 16 providers (MD’s and Nurse Practitioners) deliver the highest level of patient care and patient satisfaction. And we know that our healthcare team staff are critical to ensuring that our patients have total confidence that they are in the best of hands.

Our team of almost 75 staff work together to give our best to our patients and to each other. Our leaders are committed to ensuring that you are successful in everything you do and want you to understand how much we value you. We offer a highly competitive salary, excellent benefits including 3 weeks of PTO per year, a 401K with safe harbor and an environment that respects you as a professional.

The individual in this role is the initial point of patient interaction with The Women’s Group of Northwestern and central point of communication among visitors, providers, and other staff. The PSR position performs reception and clerical duties to ensure accurate patient account creation and maintenance, scheduling, preliminary assessment of insurance verification out-of-pocket payment/self-pay/third party insurers and collection of patient co-pays, deductible and co-insurance payments as well as monitor of patient flow throughout the office visit. This position may perform all, or a combination of the duties described depending upon their assigned work area, and the specific needs of the department.

The Medical Assistant is responsible for assisting providers with the evaluation, management, treatment of patients, and to provide quality care in a clinical setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing, and health history intake.

If you are interested in this role, have a track record of excellent performance within your previous roles, and are ready to take your career to its highest levels, please respond to our posting with your resume.

Job Type: Full-time

Pay: $20.00 - $29.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid sick time
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• outpatient clinic: 1 year (Preferred)

Work Location: In person