Medical Assistant/Receptionist

We at PET Fusion Imaging are seeking a highly organized and detail-oriented individual to join our team as a Front Office Medical Assistant to help within various areas of our department as needed. This is a full time position, 40 hours per week.

Responsibilities include but are not limited to:

• Scheduling patient exams
• Maintaining accurate medical records
• Chart preparation
• Point of contact for the PET team regarding patient accounts
• Discussing/collecting patient payments
• Conversing with patient about insurance concerns
• Work closely with billing team to ensure payment of the PET/CT exams
• With assistance of the Front Office Coordinator, maintain records of the financial documents of patients, including collection forms and ABN’s.
• Treat patients, family members, health care team members, physicians and other associates with care, courtesy, and respect. Consistently anticipates the needs of customers and puts those needs first.
• Demonstrates commitment to service and contributes to creating a positive, caring environment.
• Flexible and able to accept change.
• Promote teamwork in helping with all aspects of the imaging center.
• Provide services with respect for human dignity and uniqueness of the patient; unrestricted by consideration of socio-economic status, personal attributes, or the nature of the health problem.
• Maintain open communication with ISH facilities and billing staff
• All other duties as assigned

Experience and Skills:

• Excellent communication skills, verbal and written
• Cultural sensitivity and awareness
• Organized and detail oriented
• Medical Terminology knowledge
• High school diploma or equivalent
• Minimum of 5 years experience in medical office, preferred
• Problem solving
• Critical Thinking
• Proficient computer skills
• Medical Insurance experience
• Pre-certification experience
• Basic knowledge of CPT and ICD10 codes
• Interpersonal skills to maintain good working relationships
• Maintain professional and ethical relationships
• Minimum of five years of experience in healthcare, preferred
• EPIC experience, preferred
• Prolonged sitting
• CPR certification within one month of employment
• TB test within one month of employment
• Must be able to lift 75 pounds; 150 pounds shared lifting

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Medical office: 5 years (Preferred)
• radiology: 2 years (Preferred)

Ability to Commute:

• Fort Wayne, IN 46845 (Required)

Work Location: In person