Medical Assistant/Receptionist for Behavioral Health

Overview
We are seeking a dedicated and compassionate Medical Assistant/Receptionist to join our healthcare team. This role combines clinical support with front-office responsibilities, ensuring smooth patient flow and delivering exceptional patient care. The ideal candidate will have experience in outpatient settings, hospital medicine, or urgent care, with a strong foundation in medical terminology, patient service, and administrative support. Knowledge of EHR systems, vital signs, ICD coding, and anatomy is essential to succeed in this position. The role offers an opportunity to work in a dynamic environment that values professionalism, efficiency, and patient-centered care.

Responsibilities

• Greet patients warmly and efficiently manage check-in/check-out procedures
• Obtain and record vital signs, medical histories, and current medications
• Assist with patient intake processes and prepare charts for provider review
• Support clinical procedures such as medication administration, X-ray assistance, and basic life support when necessary
• Document patient encounters accurately using Electronic Health Record (EHR) systems
• Schedule appointments and coordinate follow-up care for outpatient and inpatient services
• Manage ICD coding for billing purposes and ensure compliance with healthcare regulations
• Maintain cleanliness and organization of clinical areas and administrative workspaces
• Provide excellent patient service by addressing questions and concerns professionally
• Support providers during procedures in various specialties including dermatology, internal medicine, or emergency medicine as needed

Requirements

• Proven experience as a Medical Assistant or Receptionist in outpatient clinics, hospital medicine, or urgent care environments
• Knowledge of medical terminology, physiology, anatomy, ICD coding, and medication administration
• Experience working with EHR systems and handling patient intake processes
• Strong organizational skills with attention to detail in documentation and scheduling
• Excellent communication skills with a focus on patient service excellence
• Certification in Basic Life Support (BLS) preferred but not mandatory
• Experience working in hospital settings such as Geriatrics, PICU, Medical-surgical units, or Emergency Medicine is highly desirable
• Ability to work efficiently in fast-paced environments including outpatient clinics or inpatient units within Level I or Level II trauma centers

This position offers the opportunity to contribute meaningfully to patient health outcomes while developing your skills across diverse medical disciplines. We value professionalism, compassion, and a proactive approach to healthcare delivery.

Pay: $24.04 - $28.96 per hour

Benefits:

• Paid time off

Work Location: In person