Medical Assistant/Triage

Position Summary

Citrus Cardiology Consultants P.L.L.C. is seeking a compassionate Medical Assistant to support administrative operations in our Triage department. This position will handle administrative duties, manage patient inquiries, process medication refill requests, and assist with patient scheduling.

Essential Duties and Responsibilities

• Answer multipleline telephone system and return voicemail messages promptly.
• Deliver compassionate support, attention, and assistance to patients and their families.
• Process medication refill requests as directed by physicians and according to company procedure.
• Disburse calls and requests to the appropriate clinical team members.
• Assist with scheduling and rescheduling patients as needed.
• Maintain accurate patient information and assist with basic administrative tasks as needed.
• Ensure compliance with all healthcare regulations, including HIPAA and OSHA.
• Demonstrate professional conduct and maintain patient confidentiality at all times.

Qualifications

• High school diploma or equivalent required
• Current Medical Assistant certification (CMA, RMA, CCMA, or equivalent)
• One to two years of prior experience in a clinic setting
• Basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope.
• Strong computer/EMR proficiency and excellent communication skills
• Ability to multitask, work independently, and deliver outstanding patient care
• Excellent interpersonal, organizational and customer service skills.

Benefits:

401(k). Dental, Vision, & Health insurance. Paid Time Off. Life insurance. Short-Term & Long-Term Disability, as well as additional supplemental plans available!

Citrus Cardiology Consultants, P.L.L.C is an Equal Opportunity Employer.

About Citrus Cardiology Consultants

Citrus Cardiology Consultants has been serving Central Florida with outstanding cardiovascular care for over 40 years. Our team of board-certified cardiologists, advanced practice providers, nurses, and support staff is dedicated to delivering the highest quality of patient-centered care.