Medical Assistant/Wellness Concierge for High End Longevity Center

**READ FULL DESCRIPTION FOR APPLICATION INSTRUCTIONS**

Role Overview:

We are seeking a Medical Assistant / Wellness Concierge to join our Patient Success & Operations team here at Amari Health! This integral in-person role will be responsible for all day to day clinic operations including but not limited to greeting and connecting with patients, extensive administrative duties, ownership of all patient communication, supporting both in-clinic providers and a team of remote Health Coaches and helping to maintain the cleanliness of the clinic. In addition to these responsibilities, this role will also create medical charts, administer vitamin injections, take blood pressure, send lab requisitions and support with any other tasks the providers may need support with.

Skills & Abilities:

• Client service mentality, consistently providing hospitality to all patients; your love going above and beyond for a patient and you’re always anticipating patients needs, acting before they even have to ask!
• Positive, energetic, and friendly demeanor despite a demanding environment; ability to maintain composure under stress and demonstrate unparalleled customer service skills
• Ability to put the patient at ease if they are nervous about receiving a vitamin injection or feeling unsettled about another medical matter
• You’re articulate and are confident when speaking both in-person and over the phone with patients
• High emotional intelligence; you’re self-aware and lead with kindness and empathy
• You have an “owners” mindset; you treat a space, your teammates and patients as if you were the owner of the business
• The ability to creatively problem-solve both independently and as part of a team; ability to navigate ambiguity and learn on the job
• You’re a cross-functional collaborated; you share ideas for process improvement and give constructive feedback
• Ability to quickly become proficient using various tech platforms; detail-oriented & focused
• You have a desire to grow & learn; you appreciate coaching & seek out ways to improve and learn from mistakes
• Excellent communication skills; you believe in overcommunication and follow through until a task is thoroughly completed
• You’re a self-starter; you believe there’s always another task to complete, champion proactivity are comfortable working independently
• No task is too small or too big; you’re as comfortable doing clinic laundry as you are partnering with the Director of Operations on a new front desk initiative

Requirements:

• This is a full-time, in-person position. The ability to commute daily to the clinic is required
• Open weekday and Saturday availability is required. Flexibility to shift hours & days is required should the needs of the business shift. We are a patient-first practice so the ability to come early or stay late on occasion will be necessary.
• The ability to lift boxes up to 10 - 15 lbs.

How to Apply:

• If you feel that this role aligns with your previous experience, you’re able to meet the role requirements and you have a passion for health & wellness, we’re excited to hear from you!

To apply, please call 914-372-6150 and leave a message indicating your interest & our talent team will be in touch!

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Application Question(s):

• Did you fully read the job description to the end? (instructions are listed)

Work Location: In person