Job Summary
At Catholic Charities of Ingham, Eaton, and Clinton Counties, every team member plays an essential role in advancing our mission to serve vulnerable individuals and families with compassion and dignity. As part of our team, the Medical Biller will support the financial operations of our Pediatric and Primary Care programs by ensuring accurate and timely submission of medical claims, proper coding, payment posting, and resolution of billing discrepancies.
This position reports to the Accounting Department and is responsible for managing the full cycle of medical billing in compliance with all applicable regulations and organizational policies.
Key Responsibilities
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Enter and code client services into billing software for Pediatric and Primary Care patients, the Dental Clinic, and the Medical Center
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Input payment history, upcoming payment information, and other financial data into individual client accounts
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Respond to client inquiries and requests related to billing and payments for Pediatric and Primary Care visits
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Act as a liaison between payers, patients and providers to resolve discrepancies
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Respond to audit claims and funder inquiries to resolve billing inconsistencies and errors
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Perform regular reconciliation of billing payments
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Generate reports on billing activities
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Review staff time allocations each pay period to identify and correct errors in allocation between grants and programs; submit journal entries monthly to address discrepancies
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Track monthly spending on reimbursement-based grants and contracts to support billings and provide analysis on over- or under-spending for the CFO and program directors; recommend necessary budget adjustments and prepare amendment requests when applicable
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Prepare and submit monthly billings to federal, state, and local government entities, as well as foundation and corporate grants; ensure all required supporting documentation is included and compliant with grant or contract terms
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Follow up on outstanding payments from grant and contract billings
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Assist with monitoring grant compliance related to expenditures and reporting requirements
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Support the CFO with special projects and ad hoc reporting
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Perform quarterly internal reviews to ensure accuracy and integrity of billing data
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Qualifications
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Education: High School Diploma required. Associate’s Degree in Accounting or Business preferred.
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Minimum of 2 years’ experience with billing and credentialing preferred
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Understanding of HIPAA, Confidentiality, CPT, ICD-10, HCPCS codes and insurance guidelines
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Prefer certification in coding/billing
Personal Attributes Anticipated
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Mission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton, and Clinton Counties, and incorporates them into daily work
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Collaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals
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Solution-Oriented Problem Solver: Proactively identifies challenges and develops practical, innovative solutions to address them
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Culturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment
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Integrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization’s mission
Work Environment & Physical Demands
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This position is on-site and may not be eligible for remote work
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Attendance at occasional meetings or events outside regular business hours is required
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The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis
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Physical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 pounds
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Vision requirements include close-up work, distance vision, and the ability to adjust focus
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The work environment may involve varying degrees of physical discomfort and occasional loud noise
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Occasional driving, potentially with Clients, during the workday may be needed for operational purposes
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Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions
Comments
This job description is intended to outline the essential functions, general supplementary tasks, and key requirements for successful performance in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional tasks may be assigned, and management reserves the right to modify duties as needed.