Key Responsibilities1. Billing Operations
- Prepare and generate patient bills (inpatient, outpatient, emergency).
- Verify accuracy of charges and ensure proper entry into the hospital billing system.
- Coordinate with various departments to ensure all services are charged.
- Resolve discrepancies in patient bills before finalization.
2. Insurance Processing
- Verify patient insurance coverage and eligibility before admission or procedure.
- Coordinate with insurance companies for pre-authorizations and approvals.
- Submit insurance claims promptly with proper documentation.
- Track claim status and follow up for pending or rejected claims.
3. Collections & Follow-Up
- Ensure timely collection of co-payments, deductibles, and outstanding balances.
- Follow up with insurance companies for pending payments.
- Maintain and update outstanding accounts regularly.
4. Documentation & Compliance
- Maintain proper patient billing records and claim documents.
- Ensure compliance with insurance company requirements and hospital SOPs.
- Keep updated on changes in insurance policies and tariffs.
5. Customer Service
- Assist patients and their relatives in understanding bills and insurance processes.
- Handle billing-related queries professionally and promptly.
- Coordinate with front desk and nursing teams for smooth discharge and payment process.
Skills & Competencies
- Knowledge of hospital billing systems and insurance procedures.
- Strong numerical and analytical skills.
- Good communication and interpersonal skills.
- Attention to detail and accuracy.
- Ability to work under pressure and meet deadlines.
- Proficiency in MS Office and hospital management software.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person