Medical Billing Collections Specialist – Corporate Claims

The Medical Billing Collections Specialist aggressively pursues payment of outstanding corporate client invoices related to pre-employment services, drug screens, physicals, and other employer-paid services. This role works directly with corporate clients, branch-level contacts, and internal clinic teams to resolve billing discrepancies and recover aged receivables.

This position focuses exclusively on corporate claims billing, not workers’ compensation insurance claims.

The ideal candidate is highly organized, assertive yet professional, detail-oriented, and able to navigate challenging conversations while maintaining strong client relationships.

Key Responsibilities:

Pursue Outstanding Corporate Claims

• Proactively collect past-due corporate client payments.
• Manage follow-up cadence (email → call → escalation → account flagging).
• Maintain strong communication with branch-level and corporate client contacts.

Manage Monthly “Big Send” Invoice Cycle

• Review and monitor monthly bulk invoice releases.
• Address high-volume client inquiries following invoice distribution.
• Correct invoice discrepancies in coordination with clinic managers.

Resolve Billing Errors

• Investigate incorrect branch selections, client misallocations, and documentation issues.
• Coordinate with clinic managers to validate services rendered.
• Ensure corrected invoices are reissued promptly to accelerate cash flow.

Meet Collection Targets

• Achieve weekly/monthly collection goals.
• Reduce aging AR buckets (30/60/90+ days).
• Support department cash recovery initiatives.

Maintain Accurate Records

• Document all communication and payment arrangements in billing systems.
• Track dispute resolution timelines and outcomes.
• Ensure proper audit trail for corporate claims.

Collaborate Cross-Functionally

• Work with clinic managers to correct service-level errors.
• Coordinate with IT/EMR teams regarding billing system outputs.
• Support leadership reporting with aging trends and issue summaries.

Ensure Compliance

• Adhere to corporate billing policies and internal SOPs.
• Maintain HIPAA compliance and financial data confidentiality.
• Follow company standards for documentation accuracy.

Required Skills & Knowledge

• Strong negotiation and collection skills
• Professional phone presence and written communication
• Ability to manage high-volume client contact
• Knowledge of corporate billing workflows (drug screens, physicals, pre-employment services)
• AR aging and collections management experience
• Proficiency in EMR, billing software, Excel reporting
• Ability to handle escalated client conversations professionally
• Strong attention to detail and process follow-through

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Workers' compensation: 1 year (Preferred)
• Medical billing: 1 year (Required)

Ability to Commute:

• Hapeville, GA 30354 (Required)

Work Location: In person