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Medical Billing Follow Up Specialist

Medical Billing Follow-Up Specialist

Full-Time | Permanent Position

Edmond, OK (Onsite)

If you know how to work a denial from start to finish — and you don’t stop until it’s resolved — this is the kind of role where your skillset will truly be valued.

A well-established healthcare organization in Edmond is expanding its Revenue Cycle team due to increased billing volume. They are seeking a strong Medical Billing Follow-Up Specialist who understands insurance processes, takes ownership of accounts, and thrives in a structured, process-driven environment.

This is not an entry-level billing role. This is for someone who knows how to navigate payer portals, interpret EOBs, and confidently resolve claims while maintaining professionalism with patients and insurance representatives.

Position Details

Reports to: Billing Supervisor
Location: Edmond, OK (Onsite)
Schedule: Monday–Thursday, 8:00 a.m.–5:00 p.m.; Friday, 8:00 a.m.–1:00 p.m.
Reason for Opening: Team growth and increased billing volume

Why This Opportunity Stands Out

  • Consistent weekday schedule with early Fridays
  • Stable, growing organization with long-term opportunity
  • Clear workflows and strong leadership support
  • Direct impact on revenue cycle performance
  • Collaborative billing department that values accountability and accuracy

You will be a key contributor in reducing A/R, resolving complex claims, and protecting the financial health of the organization.

What You’ll Do

  • Follow up on unpaid or denied insurance claims through payer portals and direct communication
  • Analyze EOBs and remittance advice to identify discrepancies
  • Correct, resubmit, and appeal claims as necessary
  • Investigate billing issues to ensure accurate reimbursement
  • Communicate professionally with patients regarding balances and insurance questions
  • Assist patients with understanding coverage and available financial assistance options
  • Document all activity thoroughly and maintain compliance standards
  • Collaborate with the billing team to improve processes and reduce delays
  • Maintain strict HIPAA compliance and data accuracy

What We’re Looking For

  • High school diploma or GED required
  • Minimum 1 year of medical billing follow-up experience required
  • Strong understanding of insurance billing processes and denial management
  • Proficiency with EMR systems and billing software
  • Ability to interpret EOBs, CPT/ICD coding, and payer guidelines
  • Excellent communication skills and professionalism
  • Detail-oriented, organized, and capable of managing a high-volume workload
  • Self-motivated with the ability to work independently

If you are looking for a long-term opportunity where your billing expertise makes a measurable impact every day, this is a team that will value your experience and dependability.

Why Join Our Partner?

This organization is dedicated to delivering exceptional patient care while maintaining the highest standards in billing and administrative operations. They foster a supportive environment where your contributions truly make a difference.

If you’re a billing professional who enjoys bringing clarity, consistency, and compassion to your work, this is the place for you.

About ImpactKare:

ImpactKare is a boutique staffing partner specializing in mental health, allied health, and clinical placements. Founded by a nurse turned recruiter, we know firsthand what it’s like to work on the front lines of healthcare. That’s why we make hiring (and job hunting) more personal.

We believe in transparency, long-term partnerships, and always doing the right thing—even when no one’s watching. Recruitment should feel like someone actually cares, because we do.

Follow us on LinkedIn at: https://www.linkedin.com/company/impactkare '

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Visit impactkare.com to stay in the loop on new opportunities, trends, and insights in the health and wellness space.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • Do you have at least 1 year of experience in medical billing follow-up (working unpaid or denied claims)?
  • Have you previously worked with insurance companies to resolve claim denials or rejections?
  • Are you proficient with EMR and medical billing software?
  • Are you familiar with CPT, ICD-10, and HCPCS codes and how they relate to claim submission and follow-up?
  • Have you worked in a healthcare billing office or revenue cycle department before?
  • This role involves speaking with patients about balances or insurance questions. Are you comfortable handling patient billing inquiries directly?
  • How comfortable are you with navigating multiple systems (EMR, billing software, payer portals) during your daily work?
  • This position is ONSITE in Edmond, Oklahoma with hours Monday–Thursday 8:00 a.m.–5:00 p.m. and Fridays 8:00 a.m.–1:00 p.m. — are you available to work this schedule onsite?
  • Have you worked with any specialty-specific billing (e.g., orthopedics, cardiology, primary care)?
  • Do you have any formal training or certification in medical billing or coding (e.g., CPC, CPB, CMRS)?

Work Location: In person

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