Medical Billing / Revenue Cycle Manager (Director Level)

Please read the entire Job Description before you apply. Applicants that do not follow all the instructions will not be considered for the position.

About Westpeak Mobility

Westpeak Mobility is a medical equipment provider specializing in complex rehabilitation technology and mobility equipment. The company operates two locations in Colorado and is supported by a centralized support office that manages key operational functions including authorization, billing, and reimbursement.

Westpeak Mobility works closely with physicians, therapists, and patients to provide customized mobility solutions that improve independence and quality of life. Because these services operate within a highly regulated reimbursement environment, the organization places strong emphasis on operational discipline, regulatory integrity, and measurable performance across all revenue functions.

We are seeking a Director of Reimbursement to lead the Central Support Office and provide strategic and operational oversight of revenue cycle performance, compliance management, and payer strategy.

This role reports directly to the CEO and serves as a critical leader in safeguarding revenue integrity, strengthening regulatory alignment, and advancing reimbursement performance across the organization.

Position Summary

The Director of Reimbursement provides strategic leadership and hands-on operational oversight of authorization and billing functions. This role is responsible for improving revenue cycle efficiency, ensuring coding and billing integrity, managing audit response, and maintaining regulatory compliance.

The Director also serves as the organization’s Compliance Officer, overseeing Medicare compliance, regulatory adherence, and accreditation management, including ACHC standards. This role is responsible for ensuring organizational policies, documentation practices, and billing procedures meet applicable regulatory requirements and remain audit ready.

This position requires ownership, operational discipline, and the ability to drive structured performance improvement across teams.

This role is expected to lead measurable improvement in revenue cycle performance through operational discipline, team accountability, and process optimization.

Core Responsibilities

• Lead centralized authorization and billing operations across the full revenue cycle
• Improve reimbursement performance through KPI development, process redesign, and team accountability
• Ensure coding accuracy, pricing integrity, and compliant claim submission across Medicare, Medicaid, and commercial payers
• Oversee coding integrity including management of HCPCS coding structures, modifiers, and payer specific documentation requirements
• Serve as Compliance Officer and oversee audit response, regulatory readiness, and risk mitigation
• Support payer enrollment, contract review, and reimbursement analysis
• Partner with branch leadership to strengthen documentation quality, processing efficiency, and cross functional alignment
• Advise the CEO on reimbursement trends, performance risks, and evolving funding changes
• Provide leadership, coaching, and performance management for authorization and billing staff
• Develop and monitor key revenue cycle performance indicators including denial rates, clean claim rates, and accounts receivable performance

Qualifications

• Minimum of 5 years of medical billing experience
• 3 years of billing management experience preferred
• Experience in regulated healthcare billing environments strongly preferred
• Familiarity with HCPCS coding structures or demonstrated ability to learn and manage complex medical coding systems
• Strong knowledge of Medicare, Medicaid, and commercial payer requirements
• Experience responding to audits and payer reviews
• Proven ability to analyze and improve revenue cycle KPIs
• High level of accountability, attention to detail, and operational ownership
• Strong communication skills with the ability to advise executive leadership

Application Instructions

To be considered, you must submit a cover letter with a short introduction of yourself. In your letter, describe your management philosophy and how you balance compliance rigor with operational speed and processing efficiency. Include a specific example demonstrating how you improved revenue cycle performance while maintaining regulatory integrity.

Submissions without a thoughtful response to this prompt will not be considered.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Health Insurance Authorization: 1 year (Preferred)

Ability to Commute:

• Colorado Springs, CO 80907 (Required)

Ability to Relocate:

• Colorado Springs, CO 80907: Relocate before starting work (Required)

Work Location: In person