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Medical Claims Follow up Specialist

Established physician office seeking an experienced Medical Claims Follow-Up Specialist to manage insurance accounts receivable, denials, and appeals. This role is ideal for someone who enjoys problem-solving, working accounts, and ensuring accurate reimbursement from commercial and government payers.

Small, team-oriented office with a supportive work environment and long-term stability.

Key Responsibilities

  • Review and follow up on insurance denials and unpaid claims
  • Submit corrected claims and appeals as needed
  • Work with payers including UnitedHealthcare, Aetna, Cigna, and Blue Cross Blue Shield
  • Analyze EOBs and ensure accurate payment posting and adjustments
  • Identify trends in denials and recommend solutions
  • Correct errors related to demographics, coding, and charge entry
  • Communicate with insurance companies regarding claim status
  • Assist front office with patient account questions as needed

Qualifications

  • Minimum 1–2 years experience in medical claims follow-up / AR
  • Strong understanding of insurance guidelines and billing processes
  • Experience with denials, appeals, and payment posting
  • Familiarity with CMS and commercial payer rules
  • Strong analytical and organizational skills
  • Ability to manage multiple accounts in a fast-paced environment

Additional Requirements

  • Proficient in Microsoft Word, Excel, and practice management systems
  • High school diploma or equivalent required
  • Ability to sit/stand and work at a computer for extended periods

Compensation & Schedule

  • Full-time, Monday–Friday (9 AM – 5 PM)
  • Compensation: Based on experience

Additional Information

  • This is an in-office position
  • Benefits: Not offered at this time

Job Type: Full-time

Experience:

  • Insurance specialist: 1 year (Required)
  • Claim Follow Up: 1 year (Required)

Work Location: In person

Pay: $18.00 - $23.00 per hour

Benefits:

  • Paid time off

Work Location: In person

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