Medical Clinic Front Desk Receptionist

Job Summary
We are seeking a dynamic and organized Medical Clinic Front Desk Receptionist to be the welcoming face of our healthcare facility. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while efficiently managing administrative tasks. Your energetic approach and attention to detail will ensure smooth clinic operations, accurate documentation, and a positive experience for all visitors. This position offers an exciting opportunity to contribute to a caring healthcare environment while honing your skills in medical administrative support and office management.

Responsibilities

Patient Communication & Support:

• Assist with patient communication, answering questions, and providing guidance on consents and scheduling.    
• Direct any medical inquiries or patient concerns to the appropriate team member (e.g., physician or nurse).     
• Follow up with patients on prior authorizations, referrals, and any requiredDocumentation. (Consents, insurance eligibility, patient confirmation)             

Office Operations:        

• Manage faxing and ensure documents are allocated to the correct patient.        
• Handle referral processes efficiently.         
• Order and manage necessary supplies for the office. 
• Collecting payments.           
• Patient Follow Ups- to see if they needed anything or possible obtaining a google review when applicable.
      
• Lead Management & Functional Medicine Packages: Support patient communication related to waitlist management and Functional Medicine package inquiries.          
• Track leads and assist with converting inquiries into appointments.          

Community Engagement:

• Participate in community outreach efforts once a month (paid at double your regular rate for this time).

Requirements

• Full time: 35 hours a week - In office 8-4 daily.
• Hourly: Range $23-27. Depending on experience.
• College Degree completed.
• At least two years' experience.

Pay: $23.00 - $27.00 per hour

Work Location: In person