Medical Director of Primary Care

Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.

FULL TIME EMPLOYEE BENEFITS:

• 21 Days of Paid Time Off
• 10 Observed Holidays
• Medical Insurance (Entire deductible paid by us!)
• 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
• Dental Insurance
• Vision Insurance
• Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness!
• 401K Matching after 1 year of employment
• Flexible Spending Account, Dependent Care FSA
• Life Insurance (included at no cost to the employee)
• Long Term Disability (included at no cost to the employee)
• Employee Assistance Program (included at no cost to the employee)

Summary: The Medical Director of Primary Care ensures the delivery of high quality,
accessible, and patient centered primary care services across Petaluma Health Center
sites. The Medical Director leads the department’s providers to ensure timely access to
clinical services, fiscal soundness, and high quality clinical outcomes. The Medical
Director collaborates with senior leadership, directors, and managers to implement
strategic initiatives in Primary Care.

Job Duties and Responsibilities:
Clinical Duties:

Provides for the diagnosis and treatment of health center patients
within the scope of his/her license to practice medicine for a specified panel of patients.
Provides back-up for nurse practitioners and physician assistants on site, or by phone during the day or after hours.

Administrative Duties:

• Strategic Planning: Assists the Chief Medical Officer and Senior Management Team in strategic planning of Primary Care services for growth and sustainability.
• Provider Competency and Supervision: Assists Associate Medical Directors and CMO in the process of privileging and credentialing reviews for all new and existing providers.
• Oversees departmental peer review process and reports results to Quality Improvement, Risk Management, and credentialing committees.
• Utilizes peer review and chart audit processes in the initial and reappointment of providers.
• Budget and Financial Health: Collaborates with CMO, COO, and CFO to plan budgetary goals for department that includes staffing and productivity expectations.
• Monitors monthly productivity and financial reports; creates actions plans for necessary improvements, and reports progress regularly to appropriate Senior Leadership team members.

Risk Management:

• Collaborates with Director of Risk and Compliance on strategies to mitigate risk and prevent medical errors within primary care.

Quality Improvement:

• Collaborates with Quality Improvement Director to obtain and monitor clinical data and utilizes data and collaborates to lead initiatives of clinical systems improvements, health information technology innovations, and
  new methods of care delivery.

Recruitment and Retention:

• Works with CMO to create a yearly recruitment
  plan.
• With assistance of CMO and Associate Directors, interviews applicants and
  works with HR and Medical Staff on other aspects of recruitment process.
• Collaborate to improve onboarding process for new providers, and implement
  retention strategies, processes for provider well-being and career growth.

Operations:

• Collaborates with COO, back office, front office, nursing and other
  operational leadership in weekly operations meetings.
• Collaborates on strategic and tactical decision making for the delivery of care, access to care, capacity
  utilization, structure of multi-disciplinary care team, scheduling of providers,
  infection control, safety and other key areas.

Meetings and Collaboration:

• Oversee the template for departmental meetings,
• provide content for at least one departmental meeting per month, collaborate with
  Innovations and Quality Improvement Directors on team meeting content and
  priorities, ensure adequate supervision of NPs and PAs through monthly case
  supervision meetings, support provider resilience through content and structure
  of monthly provider support meetings.

Policies and Procedures:

• collaborate to create, update and maintaining policies and procedures related to departmental
  clinical guidelines and ensures proper training and adherence to PHC policies, procedures, and standards.

Education/Experience

• Over five years of clinical experience and current active clinician status as a board-certified physician (MD/DO) with demonstrated high level excellence in
  clinical care for a complex underserved population.
• At least three years of applicable management or supervisory experience in a healthcare setting
• Understanding of and experience working with Patient Centered Medical Home models, and/or team models preferred. Understanding of quality and process
  improvement methodology.
• Effective problem-solving skills and ability to analyze and use data for decision making.
• Ability to embrace and manage diversity to build and maintain successful teams.
• Effective interaction with cross departmental stakeholders and ability to develop positive relationships while being tactful, respectful, and direct in communication.
• Ability to work flexible and extended hours and travel between sites as needed
• Demonstrated experience in collaboration to achieve large project and initiative goals.
• Capacity to train and mentor others with superior interpersonal skills achieving results through a collaborative effort.
• Graduation from an accredited medical school
• Completion of an accredited residency program
• Board Certified MD/DO with current California License and DEA

Knowledge, Skills, and Abilities:

• Bilingual in English and Spanish, both written and verbal preferred.
• College level mathematical ability and skill. Ability to define problems, collect data, establish facts and draw conclusions.
• Utilization of data driven decision making in a community health center setting.
• Principles of the patient centered medical home (Evidence based medicine, outcomes oriented quality care, patient safety, customer service, health
  information technology, and relational care).
• Assigning workload; planning, monitoring, and appraising job results
• Coaching, counseling, and disciplining employees.
• Proficiency in MS Office programs, including MS Word, Excel and Outlook, use of a web browser and Electronic Medical Records. Ability to accurately and efficiently
  use Health Information Technology/Electronic Health Records (ERH) (HIT) Systems, including running reports.

Licenses and Certifications

• MD, DO
• State of California Medical License or Osteopathic License
• Federal DEA Registration
• Medical Specialty Board Certified
• Must maintain CME as required for certification renewals
• Must be BLS Certified
• Candidate must be able to successfully meet PHC’s credentialing and privileging requirements

Language Skills

• Bilingual preferred (Spanish/English)
• Excellent verbal and written communication skills.