Medical Front Desk Coordinator – Ambulatory Surgery Center *Bilingual english/spanish required*

Hours: 630am - 3pm Monday - Friday

<Job Summary>
Join our dynamic Ambulatory Surgery Center as a Bilingual Medical Front Desk Coordinator! In this vital role, you will be the welcoming face and first point of contact for patients, ensuring a smooth and efficient experience from check-in to check-out. Your energetic and positive attitude will help create a caring environment while managing essential administrative tasks. Fluency in both English and Spanish is required to serve our diverse patient population effectively. This position offers an exciting opportunity to utilize your medical office experience, exceptional communication skills, and passion for patient service in a fast-paced healthcare setting.

<Responsibilities>

• Greet patients warmly, verify their appointment details, and facilitate check-in and check-out processes with professionalism and efficiency.
• Manage patient scheduling
• Collect and process payments, co-pays, and outstanding balances while maintaining confidentiality in accordance with HIPAA regulations.
• Answer multi-line phone systems promptly, providing excellent customer service and directing calls appropriately.
• Maintain organized medical records, update patient information accurately.
• Support clinical staff by managing intake forms, preparing patient charts, and coordinating appointment schedules.
• Ensure compliance with HIPAA standards by safeguarding patient health information and maintaining strict confidentiality.
• Assist with office management tasks such as filing, data entry, and handling correspondence to support daily clinic operations.

<Requirements>

• Proven experience working in a medical office environment or healthcare setting; clinic or dental experience is highly preferred.
• Bilingual fluency in English and Spanish is essential for effective communication with diverse patients.
• Excellent customer service skills with professional phone etiquette and the ability to handle multi-line phone systems confidently.
• Proficient computer skills including Microsoft Office Suite (Word, Excel) and data entry accuracy.
• Knowledge of health information management practices including insurance verification and documentation review.
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills with experience managing medical records and office administrative tasks.
• Commitment to confidentiality and adherence to HIPAA regulations. Join us as a Medical Front Desk Coordinator to make a meaningful difference in patients’ lives while advancing your career in healthcare administration!

Pay: $24.00 - $26.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person