Medical Front Desk Receptionist

Medical Front Desk Receptionist

Job Overview

We are seeking a friendly, outgoing, and highly organized Medical Front Desk Receptionist to join our small primary care office. This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and can confidently multitask while maintaining a warm and professional demeanor.

As the first point of contact for our patients and visitors, this role is essential in creating a welcoming and positive first impression of our practice. The ideal candidate will have excellent communication skills, a personable attitude, strong attention to detail, and the ability to manage both administrative and patient-facing responsibilities efficiently.

This is a part-time position working Thursdays and Fridays ONLY from 7:30 AM – 4:00 PM.

Responsibilities

• Greet patients and visitors warmly and professionally upon arrival
• Provide exceptional customer service while maintaining a welcoming office environment
• Answer and manage multi-line phone systems with professionalism and excellent phone etiquette
• Schedule patient appointments using medical scheduling software (Practice Fusion)
• Verify insurance coverage and update patient information accurately
• Collect and review patient documentation to ensure accurate medical records and billing information
• Process patient payments, including copays, deductibles, and outstanding balances
• Facilitate communication between patients and healthcare providers by relaying messages appropriately
• Maintain accurate, HIPAA-compliant records and ensure patient confidentiality at all times
• Assist with general front office administrative duties while effectively multitasking throughout the day

Qualifications

• Previous experience working in a medical office or healthcare setting required
• Experience with Electronic Medical Record (EMR/EHR) systems such as Epic, Meditech, Athenahealth, or Practice Fusion preferred
• Strong organizational and multitasking skills
• Excellent interpersonal, customer service, and communication skills
• Professional appearance and positive attitude
• Ability to work independently and as part of a team in a fast-paced environment

Job Details

• Job Type: Part-Time, 1099 Contract Position
• Schedule: Thursdays and Fridays ONLY, 7:30 AM – 4:00 PM
• Pay: $17.50 per hour
• Work Location: In person

Join our team and help create an exceptional patient experience through compassionate service, professionalism, and a welcoming presence.

Job Types: Part-time, Contract

Pay: $17.50 per hour

Work Location: In person