- Schedule patients
- Obtain and verify all required information from patients including demographic, insurance
- Answering inbound calls from clients, patients, doctors and nurses on multi-line phone system
- Take messages and transfer calls to appropriate staff or departments as needed
- Greet and sign in visitors and check in patients by ensuring medical records have been pulled, demographics and eligibility verified/updated, forms completed, co-pay collected
- Check out patients by scheduling return appointments, providing referral information if needed, ensure lab requests are completed, reconciles patient balances
- Schedule appointments for new and recurring patients
- Assist in filing duties and additional office tasks as necessary
- Scan and index incoming documents to the patient's EMR per practice process
- Provide positive and courteous customer service
- Must be bilingual (preferably English and Spanish, )
- Experience with EMR systems
- Experience working with Geriatric patients
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Experience:
- work om Medical front desk : 1 year (Preferred)
Work Location: In person