Medical Front Desk Receptionist

Private ENT practice is seeking a Certified Medical Assistant for a full-time position at our Spring Hill office. Our office provides comprehensive Ear, Nose, and Throat (ENT) care. We combine expertise with compassion because patient care is our top priority.

Duties:

• Greet patients warmly and professionally. Manage front desk operations, including multi-line phone systems and patient check-in/check-out procedures.
• Schedule appointments using EMR.
• Verify insurance coverage and perform insurance verification for Medicare and other payors.
• Collect payments and ensuring accurate documentation review.
• Take phone calls and do basic screening and triage on phone calls.
• Assist with intake procedures, including medical history and updating care plans.
• Support medical administrative functions such as filing, faxing, scanning, and maintain organized medical records.
• Prioritize and able to multi task different clinic tasks and responsibilities.
• Communicate efficiently with doctor and other staff regarding day to day operations or anything involving patient care.
• Maintain and update patient records in compliance with HIPPA regulations and health information.
• Provide exceptional and compassionate care by addressing patient inquiries professionally with proper phone etiquette.
• Comply with all HIPPA rules and regulations by ensuring that they are speaking to the right person.

Experience:

• Prior clinic or medical experience preferred, especially in medical settings.
• Excellent communication skills and phone etiquette.
• Proficiency with EMR such as eCW and ModMed.
• Knowledge of medical terminology and medical building practice.
• Strong computer literacy and data entry.
• Excellent organizational skills with attention to detail in documentation review and office management tasks.

Our office provides an excellent opportunity for a Medical Receptionist who is kind and compassionate, comfortable with medical terminology, is multitask oriented and is self motivated, also able to handle continuous flow of patients, a self starter and willing to learn all aspects of the ENT.

Pay: From $15.00 per hour

Work Location: In person