Medical Front Desk Receptionist - Part Time/ Full Time

Front Desk Medical Receptionist

Zimmermann Modern Wellness
Morganville, NJ

Position Overview

Zimmermann Modern Wellness is a functional integrative medical practice. We are seeking a polished, detail-oriented, and patient-focused Front Desk Medical Receptionist to serve as the first point of contact for our patients.

This role is ideal for someone who thrives in a high-touch healthcare environment, values professionalism, and understands that the front desk sets the tone for the entire patient experience.

Key Responsibilities: Patient Experience & Front Desk Operations

• Greet patients warmly and professionally upon arrival
• Manage check-in and check-out processes efficiently
• Ensure accurate payment collection
• Process deposits and explain cancellation policies
• Maintain a clean, organized, luxury front desk environment
• Provide concierge-level service to all patients

Scheduling & Communication

• Schedule new and follow-up appointments accurately
• Coordinate IV therapy bookings and provider schedules
• Confirm appointments and manage reminders
• Answer multi-line phones and respond to patient inquiries
• Communicate clearly with providers, nurses, and management

Administrative & Clinical Support

• Scan and upload documents into the EHR
• Maintain patient records with strict confidentiality (HIPAA compliant)
• Process intake forms and consents
• Assist with inventory tracking for supplements and IV supplies
• Support office workflow and daily operations

Sales & Retail Support

• Educate patients on membership programs and wellness packages
• Assist with supplement sales and checkout
• Maintain retail displays and restock products
• Support promotional initiatives and in-office marketing

Qualifications

• 1–3 years experience in a medical office or healthcare setting preferred
• Experience with EHR systems (Charm EHR experience a plus)
• Strong organizational and multitasking skills
• Professional appearance and communication skills
• Comfortable handling financial transactions
• Ability to maintain confidentiality and professionalism at all times
• Experience in concierge medicine is a plus

Ideal Candidate Traits

• Calm under pressure
• Detail-oriented
• Proactive and solution-focused
• Warm but professional demeanor
• Team player who values a positive workplace culture
• Takes pride in delivering a five-star patient experience

What We Offer

• Competitive hourly pay
• Opportunity for growth within a growing wellness practice
• Supportive team culture

Hours: 3-4 days per week (24-30 hours) Tues, Wed, Thurs 9 am to 5 pm

Pay Range: $21 to $25 per hour

Job Types: Full-time, Part-time

Pay: $21.00 - $25.00 per hour

Expected hours: 24 per week

Work Location: In person