Medical Front Desk Secretary

• 175-43 Hillside Avenue, Suite 1A. Jamaica Estates, NY 11432
• 26 Sherman Ave, Suite 1B. New York, NY 10040
• 145 East 32nd Street, Suite 1A. Manhattan, NY 10016
• 150 East 58th Street, 32nd Floor Main Building. Manhattan, NY 10155
• 50 Court Street, Suite 508A. Brooklyn, NY 11201
• 731 Flushing Ave, Suite 1A. Brooklyn NY 11206
• 11 Ralph Place, Suite 217. Staten Island, NY 10304
• 393 Old Country rd SUITE 303 Carle Pl, NY 11514
• 1383 Veterans Hwy, Suite 40A. Hauppauge, NY 11788

• Spanish (Preferred)
• English Required

• Have the ability to multitask and work efficiently in a fast-paced environment.
• Have proficiency in email and electronic medical record systems.
• Be a positive influence and a team player.
• Be flexible in scheduling patients.
• Have high energy and a positive attitude.
• Have excellent communication and interpersonal skills.
• Be Professional.
• Office dress code is formal and professional.
• Must Help with Daily Office Clean up.
• Must be able to commute consistently.

• Arriving 30 minutes before the clinic opens (830AM).
• Scanning and sorting mail daily.
• Greet patients and visitors, check them in and out, and ensure they are directed to the correct healthcare provider.
• Manage patient records using our electronic medical record system.
• Manage patient referrals and coordinate care with other healthcare providers.
• Scheduling future/follow-up appointments based on patient needs.
• Checking/Correcting insurance information.
• Working with the back office team for insurance and billing questions.
• Calling patients who have missed appointments to reschedule.
• Completing required paperwork for patients using physician reports.
• Ensure medical records/demographics are complete for patients prior to their visits.
• Obtain insurance information when missing and help back off team with patient communication.
• Maintaining a clean and positive work environment.

Please see BrainHealthNYC.com and NeuroInjuryCare.com for more information on us, our office locations, and our mission to help the local community.