Medical Front Desk Supervisor – Ophthalmology

Job Overview

Snead Eye Group is seeking an experienced and motivated Medical Front Desk Supervisor to oversee patient access and front office operations across multiple ophthalmology clinic locations in Southwest Florida.

This position plays a critical role in maintaining efficient clinic flow, strong patient experience, and consistent operational standards. The ideal candidate is a hands-on leader with medical front office experience who is comfortable managing schedules, developing staff, and maintaining accountability across teams.

Work hours are based on clinic schedules and patient volume and may vary by location.

Key Responsibilities

• Supervise Patient Access / Front Desk staff across multiple clinic locations
• Ensure consistent patient check-in, registration, intake, and check-out processes
• Support patient scheduling workflows and daily clinic readiness
• Manage team schedules, PTO requests, and staffing coverage
• Partner with clinical and billing teams to support accurate insurance verification
• Oversee daily schedule preparation and chart readiness
• Lead team huddles, onboarding, and front office training
• Monitor staff performance and provide coaching when needed
• Identify and resolve patient flow or workflow issues
• Travel between clinic locations as operational needs require

Qualifications

• Prior medical front office leadership experience required
• Ophthalmology or specialty practice experience preferred
• Strong leadership, organization, and communication skills
• Experience with practice management systems (ModMed preferred)
• Ability to manage schedules and staff in a high-volume clinical environment

What We Offer

• Competitive pay ($25–$30/hour depending on experience)
• Health and dental insurance
• Paid time off
• Tuition reimbursement
• Growth and leadership development opportunities

Important Scheduling Note

Clinic schedules and staffing needs may vary based on patient volume and provider availability. Flexibility is required to support clinic operations and patient care.

Job Type: Full-time

Benefits

• 401(k) matching
• Health insurance
• Dental insurance
• Life insurance
• Paid time off
• Experience

• Medical Front Office Leadership: 3 years required

Travel Requirement

• Up to 50% travel between clinic locations

Work Location: In person

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person